Dock Operative
| Posting date: | 12 November 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 12 December 2025 |
| Location: | E13 0HZ |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 149938 |
Summary
Dock Operative
Contract: Professional Services, Production & Technology
Location: London, E13 0HZ
Hours of work: 37.5
Contract Type: Permanent
We are seeking a reliable Dock Operative to support all operational duties within the Service Yard at Westfield Stratford.
Working closely with the on-site management team and following direction from the Duty Manager, you will play a key role in maintaining a clean, safe, and efficient environment for all site users.
Job Description
This is a hands-on operational role, requiring strong teamwork, attention to detail, and excellent communication skills to ensure smooth back-of-house operations and high service standards.
Key Responsibilities
Control and record all vehicle movements accurately, monitoring dwell times within the Service Yard.
Maintain a safe, secure, and clean working environment for yourself and others.
Support back-of-house operations, including the delivery and receipt of retailer goods.
Assist with “final mile” deliveries and the storage of materials for tenants.
Process all required paperwork and operate relevant IT systems efficiently.
Facilitate effective communication with colleagues, tenants, and management.
Operate Mechanical Handling Equipment (MHE) safely where trained and authorised.
Ensure all work is carried out in compliance with site policies, SLAs, and Health & Safety standards.
Promote a positive, team-oriented working culture and support other duties as required.
Professional and Personal Competencies/Qualifications
Good communication skills - both verbal and written.
Confident using Microsoft Office packages and general IT systems.
Strong team player with a positive, proactive attitude.
Reliable, safety-conscious, and able to work in a physically demanding environment.
Previous experience in logistics, warehouse, or service yard operations is desirable.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Professional Services, Production & Technology
Location: London, E13 0HZ
Hours of work: 37.5
Contract Type: Permanent
We are seeking a reliable Dock Operative to support all operational duties within the Service Yard at Westfield Stratford.
Working closely with the on-site management team and following direction from the Duty Manager, you will play a key role in maintaining a clean, safe, and efficient environment for all site users.
Job Description
This is a hands-on operational role, requiring strong teamwork, attention to detail, and excellent communication skills to ensure smooth back-of-house operations and high service standards.
Key Responsibilities
Control and record all vehicle movements accurately, monitoring dwell times within the Service Yard.
Maintain a safe, secure, and clean working environment for yourself and others.
Support back-of-house operations, including the delivery and receipt of retailer goods.
Assist with “final mile” deliveries and the storage of materials for tenants.
Process all required paperwork and operate relevant IT systems efficiently.
Facilitate effective communication with colleagues, tenants, and management.
Operate Mechanical Handling Equipment (MHE) safely where trained and authorised.
Ensure all work is carried out in compliance with site policies, SLAs, and Health & Safety standards.
Promote a positive, team-oriented working culture and support other duties as required.
Professional and Personal Competencies/Qualifications
Good communication skills - both verbal and written.
Confident using Microsoft Office packages and general IT systems.
Strong team player with a positive, proactive attitude.
Reliable, safety-conscious, and able to work in a physically demanding environment.
Previous experience in logistics, warehouse, or service yard operations is desirable.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.