General Services Manager
| Posting date: | 12 November 2025 |
|---|---|
| Salary: | £40,000 per hour |
| Hours: | Full time |
| Closing date: | 12 December 2025 |
| Location: | Oxfordshire, South East England |
| Remote working: | On-site only |
| Company: | Sodexo |
| Job type: | Permanent |
| Job reference: | SDX/TP/2068095/150238 |
Summary
Location: LVS Oxford, Spring Hill Road, Begbroke, Oxfordshire OX5 1RX
Salary: £40,000 per annum plus Sodexo Benefits
Hours: 40 hours per week
Working: Monday to Friday (7am - 3pm or 8am -4pm)
Free meals while on duty
Opportunities for professional development
Role Overview
As the General Services Manager at Sodexo in LVS Oxford, Oxfordshire OX5 1RX, you will effectively manage the Sodexo catering and LVS housekeeping teams and ensure that exemplary services are provided at the School against key performance indicators. You’ll act as the primary representative of Sodexo on site by the effective management of resources, promoting an ethos of teamwork, instilling a culture of continuous improvement and delivery of qualitative and quantitative results.
This is a people-first leadership role, requiring strong client relationship skills, team management, and a proactive, solutions-driven mindset.
Key Responsibilities
Catering Operations
Continually monitor all food standards, to ensure that they are to the required client and Sodexo service level agreements
Ensure completion of food hygiene and health and safety paperwork, and they are maintained to the required legal and company standards to achieve audits
To ensure compliance with allergen paperwork
To implement regular and effective promotions and theme days.
Monitor financial performance (e.g. supply chain, sales, labour, expenses, internal issues) to ensure that the pre-set budget figures are maintained and, when variances do occur, to provide written explanation of these costs, and to implement action plans for correction.
Ensure all events are delivered successfully.
Housekeeping Operations
Check and review rotas with the housekeeping supervisor
Mentor and manage housekeeping supervisor
Ensure health and safety compliance within the housekeeping department using Sodexo tools for best practice within the workplace
Ensure housekeeping team completes all relevant training and compliance checks
Liaise with LVS HR team for management of housekeeping staff
People
Select, recruit and induct the right team in line with safer recruitment guidelines.
Develop your people and ensure succession planning.
Measure the performance of your people by giving feedback and reviewing and completing the EPA process
Communicate regularly – face to face team briefing. Adopt the ‘focus on five’ principles.
Client
Ensure the staff deliver the operation to the service level agreement
Attend meetings and assist with producing monthly and termly formal review reports for the client
Assist the Group manager with the implementation of the Clients for Life processes.
Finance
Complete the unit budgets and forecasts
Complete weekly and monthly accounting input to ensure records are up to date
Ensure cash, stock, debt and assets are correctly controlled
Business Improvement
Always seek out new and innovative ways of doing things
Be proactive in overcoming barriers to success.
Provide feedback on how we can improve our performance.
Networking – keep appraised of best practise within the industry by maintaining contact with professional bodies in other market sectors.
What We’re Looking For
Essential:
Experienced business manager who has operated in multiple departments including managing domestic service staff.
Highly effective communication and interpersonal skills
Clear, effective leadership style and able to successfully implement changes
Ability to analyse problems analytically, develop opportunities and implement innovative solutions and approaches
Strong ability to increase individual effectiveness through leadership, motivation, communication, coaching and training
Excellent time management and organisational skills
Computer literate with flexible approach to role
Able to demonstrate positive attitude to self-development; willingness to learn in role and identify own training needs as appropriate
Strong ability to build professional partnerships and communicate at all levels, particularly at senior client levels
Ability to set high standards, achievable through striving for continuous improvement
Ability to act on own initiative and also to work effectively as part of a team
Desirable:
Contract catering experience
Relevant higher-level qualification in functional specialties (i.e. catering, facilities management)
Experience of managing a diverse team
Ready to be part of something greater?
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Salary: £40,000 per annum plus Sodexo Benefits
Hours: 40 hours per week
Working: Monday to Friday (7am - 3pm or 8am -4pm)
Free meals while on duty
Opportunities for professional development
Role Overview
As the General Services Manager at Sodexo in LVS Oxford, Oxfordshire OX5 1RX, you will effectively manage the Sodexo catering and LVS housekeeping teams and ensure that exemplary services are provided at the School against key performance indicators. You’ll act as the primary representative of Sodexo on site by the effective management of resources, promoting an ethos of teamwork, instilling a culture of continuous improvement and delivery of qualitative and quantitative results.
This is a people-first leadership role, requiring strong client relationship skills, team management, and a proactive, solutions-driven mindset.
Key Responsibilities
Catering Operations
Continually monitor all food standards, to ensure that they are to the required client and Sodexo service level agreements
Ensure completion of food hygiene and health and safety paperwork, and they are maintained to the required legal and company standards to achieve audits
To ensure compliance with allergen paperwork
To implement regular and effective promotions and theme days.
Monitor financial performance (e.g. supply chain, sales, labour, expenses, internal issues) to ensure that the pre-set budget figures are maintained and, when variances do occur, to provide written explanation of these costs, and to implement action plans for correction.
Ensure all events are delivered successfully.
Housekeeping Operations
Check and review rotas with the housekeeping supervisor
Mentor and manage housekeeping supervisor
Ensure health and safety compliance within the housekeeping department using Sodexo tools for best practice within the workplace
Ensure housekeeping team completes all relevant training and compliance checks
Liaise with LVS HR team for management of housekeeping staff
People
Select, recruit and induct the right team in line with safer recruitment guidelines.
Develop your people and ensure succession planning.
Measure the performance of your people by giving feedback and reviewing and completing the EPA process
Communicate regularly – face to face team briefing. Adopt the ‘focus on five’ principles.
Client
Ensure the staff deliver the operation to the service level agreement
Attend meetings and assist with producing monthly and termly formal review reports for the client
Assist the Group manager with the implementation of the Clients for Life processes.
Finance
Complete the unit budgets and forecasts
Complete weekly and monthly accounting input to ensure records are up to date
Ensure cash, stock, debt and assets are correctly controlled
Business Improvement
Always seek out new and innovative ways of doing things
Be proactive in overcoming barriers to success.
Provide feedback on how we can improve our performance.
Networking – keep appraised of best practise within the industry by maintaining contact with professional bodies in other market sectors.
What We’re Looking For
Essential:
Experienced business manager who has operated in multiple departments including managing domestic service staff.
Highly effective communication and interpersonal skills
Clear, effective leadership style and able to successfully implement changes
Ability to analyse problems analytically, develop opportunities and implement innovative solutions and approaches
Strong ability to increase individual effectiveness through leadership, motivation, communication, coaching and training
Excellent time management and organisational skills
Computer literate with flexible approach to role
Able to demonstrate positive attitude to self-development; willingness to learn in role and identify own training needs as appropriate
Strong ability to build professional partnerships and communicate at all levels, particularly at senior client levels
Ability to set high standards, achievable through striving for continuous improvement
Ability to act on own initiative and also to work effectively as part of a team
Desirable:
Contract catering experience
Relevant higher-level qualification in functional specialties (i.e. catering, facilities management)
Experience of managing a diverse team
Ready to be part of something greater?
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications