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Discharge Facilitator Discharge to Access (D2A)

Job details
Posting date: 11 November 2025
Salary: £24,937.00 to £26,598.00 per year
Additional salary information: £24937.00 - £26598.00 a year
Hours: Full time
Closing date: 25 November 2025
Location: Stoke on Trent, ST6 7AG
Company: NHS Jobs
Job type: Permanent
Job reference: C9301-25-1405

Summary

The Discharge Facilitator within the Integrated Complex Assessment Team supports safe and timely patient discharge across hospital and community settings. The role involves coordinating with clinical and non-clinical staff, managing patient flow, and ensuring accurate documentation using IT systems. Key responsibilities include prioritizing workloads, problem-solving, and delivering excellent customer service to patients and stakeholders. The facilitator must demonstrate flexibility, strong communication, and organizational skills, while working collaboratively within a team and independently. Knowledge of healthcare processes, local services, and discharge pathways is essential, alongside proficiency in Microsoft Office and data systems to maintain efficient discharge planning. Please see attached the full job description and person specification.