Programme Support Officer
| Posting date: | 11 November 2025 |
|---|---|
| Salary: | £33,552 per year |
| Hours: | Full time |
| Closing date: | 25 November 2025 |
| Location: | Reigate, Surrey, RH2 8EF |
| Company: | Surrey County Council |
| Job type: | Contract |
| Job reference: | SCC/TP/409648/4033_1762866829 |
Summary
The starting salary for this role is £33,552 per annum based on a 36-hour working week. This is an up to 2-year fixed term position/ secondment opportunity, with the potential for a further 3-year extension when funding is confirmed.
Surrey County Council is launching a new function to deliver the Connect to Work programme. As Programme Support Officer you will support the Programme Coordinator with accurate and timely record keeping, data entry and management, and admin as required such as supporting events and preparing paperwork. This role is ideal for those with attention to detail and used to working in a fast-paced, target-driven environment, playing a vital role in the programme's success and impact for Surrey residents.
The role is hybrid with at least one day a week in Woodhatch Place, Reigate (usually Tuesday) and may occasionally also involve travel across Surrey and further afield.
Our Offer to You
- 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff)
- Option to buy up to 10 days of additional annual leave
- A generous local government salary related pension
- Up to 5 days of carer's leave and 2 paid volunteering days per year
- Paternity, adoption and dependents leave
- An Employee Assistance Programme (EAP) to support health and wellbeing
- Learning and development hub where you can access a wealth of resources
- Wellbeing and lifestyle discounts including gym, travel, and shopping
- A chance to make a real difference to the lives of our residents.
About the Team
The Economy and Growth function, consisting of over 40 people, is dedicated to driving sustainable economic development across Surrey, working collaboratively as 'One Council' to support strategic priorities that benefit the county's 1.2 million residents. The team provides key services in business support, innovation, skills, and infrastructure, and works with major employers like Amazon, McLaren, and Samsung to strengthen the regional economy, which is home to 110,000 businesses and contributes £50 billion annually to the UK economy.
We are establishing a new team within the Economy and Growth function to deliver the 'Connect to Work' supported employment programme. This ambitious new initiative is part of a national roll-out by the Department for Work and Pensions (DWP). Launched through the government's 'Get Britain Working' White Paper, this initiative is part of a broader range of programmes addressing skills gaps, responding to employer need and driving local growth to achieve the best outcomes. Connect to Work will use the established model of Individual Placement and Support (IPS) which is an evidence-based 'place then train' method of supported employment.
About the Role
Funded by Department for Work and Pensions (DWP), Connect to Work will utilise established supported employment methods to support hundreds of Surreys' residents to find and maintain competitive employment. Through accurate and timely data entry and management, you will help ensure compliance with contract requirements. You will become an expert user of a bespoke Customer Relationship Management (CRM) system and help to ensure that this is up to date as well as recording information on DWP's Provider Referrals and Payments system (PRaP).
You will support the Programme Coordinator with coordinating the employment support offer across Surrey, acting as a key connector to services in the Council and those delivered by partners to help achieve wider service outcomes. A new 'people' resident portal will be utilised for referrals, and you will help to record and respond to queries coming through this.
You will also provide support to the team as required including aspects such as supporting financial management, overseeing invoices and purchase orders and supporting events and meetings.
Your Application
In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:
- Experience of using CRM systems and/or people centred databases
- Experience of working with colleagues to secure information
- Experience analysing and presenting data to inform decision making
- Experience with general administration tasks
- Experience supporting finance processes
To apply, we request that you submit a CV and you will be asked the following 3 questions:
- Please outline your experience of using CRM systems and ensuring records are accurate, secure and up to date.
- Please outline your experience of providing general admin support in aspects such as paperwork, financial support and diary management.
- Tell us about any experience you have of supporting employment support programmes (or other similar services) and the role you played.
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.
The job advert closes at 23:59 on the 25th November 2025 with interviews to follow.
We look forward to receiving your application, please click on the apply online button below to submit.
Local Government Reorganisation (LGR)
Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website.
Our Commitment
We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.
Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.