Shared Service Manager
| Dyddiad hysbysebu: | 11 Tachwedd 2025 |
|---|---|
| Cyflog: | £28.82 yr awr |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 11 Rhagfyr 2025 |
| Lleoliad: | Hereford, Herefordshire |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Nations Recruitment |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: |
Crynodeb
Job Category: Revenues & Benefits
Job location Wallfields, Hertford, Hertfordshire, SG13 8EQ, United Kingdom
East Hertfordshire District Council
Hours per week: 37
Start date: Immediate start
Salary: £28.82 per hour
Monday to Friday working, hybrid working with at least one day in the office every Friday to support council tax team.
About the Role
As a key member of the management team, you will be responsible for the effective and efficient delivery of the Council Tax functions across our shared service. You will assist in the management of the team across remote settings, ensuring high performance, compliance, and excellent customer service.
You will also:
Oversee the collection of over £200 million in revenues
Lead on the administration and collection of Council Tax
Support the End of Year and Annual Billing processing for the 2026/2027 year
Liaise with internal and external stakeholders, including government bodies and auditors
Support the Assistant Director for Revenues & Benefits Shared Service
What We’re Looking For
We are seeking a confident and experienced professional who can demonstrate:
Relevant management experience in Revenues
Strong knowledge of Council Tax and associated legislation
Proven leadership and team management skills across diverse operations
Excellent communication, analytical, and decision-making abilities
IRRV Technician qualification or equivalent experience is desirable.
Key Competencies
Personal effectiveness and resilience
Analytical thinking and problem-solving
People management and team leadership
Customer focus and service delivery
External and commercial awareness
Resource and budget management
What can we offer you?
A stimulating and supportive work environment
Blending working (remote/office)
Employee well-being programme
Free parking when you are in the office
Job location Wallfields, Hertford, Hertfordshire, SG13 8EQ, United Kingdom
East Hertfordshire District Council
Hours per week: 37
Start date: Immediate start
Salary: £28.82 per hour
Monday to Friday working, hybrid working with at least one day in the office every Friday to support council tax team.
About the Role
As a key member of the management team, you will be responsible for the effective and efficient delivery of the Council Tax functions across our shared service. You will assist in the management of the team across remote settings, ensuring high performance, compliance, and excellent customer service.
You will also:
Oversee the collection of over £200 million in revenues
Lead on the administration and collection of Council Tax
Support the End of Year and Annual Billing processing for the 2026/2027 year
Liaise with internal and external stakeholders, including government bodies and auditors
Support the Assistant Director for Revenues & Benefits Shared Service
What We’re Looking For
We are seeking a confident and experienced professional who can demonstrate:
Relevant management experience in Revenues
Strong knowledge of Council Tax and associated legislation
Proven leadership and team management skills across diverse operations
Excellent communication, analytical, and decision-making abilities
IRRV Technician qualification or equivalent experience is desirable.
Key Competencies
Personal effectiveness and resilience
Analytical thinking and problem-solving
People management and team leadership
Customer focus and service delivery
External and commercial awareness
Resource and budget management
What can we offer you?
A stimulating and supportive work environment
Blending working (remote/office)
Employee well-being programme
Free parking when you are in the office