Lifeline Scheme Manager
| Dyddiad hysbysebu: | 11 Tachwedd 2025 |
|---|---|
| Cyflog: | £14.13 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | per hour PAYE with accrued holiday and pension contribution |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Rhagfyr 2025 |
| Lleoliad: | Darlington |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | MT Darlington 5281273 |
Crynodeb
What's involved with this role:
Job Title: Lifeline Scheme Manager
Reference: Darlington 5281273
Salary: £14.13 per hour PAYE with accrued holiday and pension contribution
Hours: 37 hours per week Monday-Friday
Role length: 2 months opening assignment
Job type: On-site
Location: Darlington
EDBS Required
Contract Type: Temporary
The role: You’ll deliver high-quality, person-centred support to Lifeline clients, promoting independence and wellbeing through technology, safe environments, and tailored activities. You’ll respond to emergency calls, carry out risk assessments, deliver first aid when required, and ensure accurate recording of all actions. The role also involves supporting clients through periods of illness or bereavement, responding to equipment or alarm issues, and maintaining clear administrative records.
You’ll promote sheltered and extra care housing in the community, manage tenant viewings and sign-ups, and encourage the use of Telecare equipment. Regular client visits, wellbeing checks, and property assessments are part of your day-to-day, along with safeguarding responsibilities and liaising with other agencies to ensure appropriate care and support.
You’ll also oversee contractors, promote tenant engagement, and ensure the building and equipment remain safe, functional, and compliant.
Key Responsibilities:
Respond promptly to emergency calls and deliver first aid including CPR and defibrillator use
Carry out home visits, reviews, and wellbeing checks
Record all calls, actions, and client interactions accurately
Support tenants and families during illness, hospitalisation, or bereavement
Promote independence and social inclusion among residents
Liaise with housing management and external agencies for additional support or interventions
Manage building safety checks, contractor performance, and scheme facilities
Market the service locally and assist with tenancy sign-ups and viewings
Maintain compliance with all Health & Safety and safeguarding procedures
What the client is looking for:
Minimum 2 years’ experience supporting vulnerable clients, including those with challenging behaviours
Experience responding to emergencies and using initiative within set policies and procedures
Good knowledge of safeguarding and data protection practices
Confident IT skills, especially in Microsoft Office
Calm, empathetic, and professional approach to customers and families
Able to work independently and manage competing priorities
Physically able to carry out the requirements of the role and travel independently
Desirable:
Experience in housing, social care, or community support settings
First Aid qualification
Knowledge of assistive technology or Telecare systems
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
How to Apply:
Submit your CV and cover letter
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
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Job Ref: MT Darlington 5281273
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.