Control Centre Operator
| Posting date: | 10 November 2025 |
|---|---|
| Salary: | £13.05 per hour |
| Hours: | Full time |
| Closing date: | 10 December 2025 |
| Location: | Cardiff, Wales, CF10 4UW |
| Remote working: | On-site only |
| Company: | ESSENTIAL EMPLOYMENT LTD |
| Job type: | Contract |
| Job reference: | MP216057CT1757-RQ1639450-10112025 |
Summary
Control Centre Operator needed in Cardiff
The rate is £13.05ph PAYE
This is a temporary role
The reference number is: RQ1639450
The successful candidate will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers and delivering services to customers across a range of services including making outbound and receiving inbound welfare calls vulnerable or elderly customers
The role requires a Standard DBS check.
The post holder will be required to work on rota basis with a rotating shift pattern across the 24/7 period. Please note that the service is 24/7 every day of the year including Bank Holidays and Public Holidays and will therefore be eligible for appropriate shift allowance and weekend/night enhancements. With enhancements considered the estimated pay roughly equates to a staff member working 37 hours per week at grade 4.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
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