Maternity Clinic Coordinator | London North West University Healthcare NHS Trust
| Dyddiad hysbysebu: | 07 Tachwedd 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £29,651 - £31,312 PA Inclusive of High Cost Area Supplement pro rata |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 07 Rhagfyr 2025 |
| Lleoliad: | London, HA13UJ |
| Cwmni: | London North West Healthcare NHS Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7571070/337-NP-9189DG |
Crynodeb
Thepostholderwillberequiredtoprovidehighqualityclericalandadministrativesupportasamember of theMaternity department.You willact asfirst point of contact forallpatients, in the Antenatal clinic putting patients at the heart of everything we do.
Reception duties include: meeting and greeting patients on arrival to the hospital, checking patients intotheappropriateclinicsusingtheTrustpatientadministrationsystem,bookingclinicappointments, and accurate recording of patient data.
Additional administrative duties include: ensuring clinics are booked to profile, answering queries (by telephoneandinperson),andsupportingtheAssistant Service Manager andServiceManager with clinic cancellations and other administrative duties.
Thepostholderwillberequiredtohavegoodinterpersonalskills, effectiveverbalandwritten communication skills, polite and courteous manner along with a professional attitude.
Clinic management:
• To provide a high standard reception service and general administrative support to designated outpatient clinics, being a first point of contact to patients.
• To manage designated clinics in line with agreed clinic profiles, reducing over-booking and ensuring that patient numbers are adjusted to clinician availability.
• Ensure follow up appointments are booked according to agreed Key Performance Indicators and in line with treatment protocols.
• Accurately record the patient’s attendance in clinic, cashing up all clinics within a timely manner.
• To assist patients with using the electronic self-check-in kiosks where required.
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
To view the main responsibility, please see the attached the Job Description and Person Specification.
This advert closes on Friday 21 Nov 2025