Operations Manager
| Dyddiad hysbysebu: | 07 Tachwedd 2025 |
|---|---|
| Cyflog: | £35,000 i £40,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 06 Rhagfyr 2025 |
| Lleoliad: | UK |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | HIJOBS |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 378085 |
Crynodeb
Job Title: Operations Manager
Location: Canal Park, Highland Rugby Football Club
Salary: £35,000 – £40,00 (experience dependant) + potential profit-related bonus from 6 months/post probation
Hours: 40 hours/week (including evenings, weekends, and matchdays)
Job Purpose:
To lead, grow and manage Highland RFC’s commercial operations, focusing on matchday and non-matchday events, hospitality, and venue hire. This hands-on role involves team leadership, customer engagement, and strategic development to maximise revenue and enhance the club’s reputation.
Key Responsibilities:
- Develop and manage all club events, conferences, and hospitality days and services.
- Oversee and organise matchday hospitality and sponsor engagement.
- Recruit, train, and manage flexible hours staff and volunteers.
- Independently manage the club’s large, commercial facility
- Ensuring all Facility operational records, H&S logs, and staff training documentation are compliant, accurate and up to date.
- Liaison with suppliers for all facility management contacts (IE hygiene and waste management
- · Manage budgets, monitor costs, and optimise profitability across all operations.
- Negotiate supplier contracts and develop pricing strategies.
- Develop and support marketing and promotional campaigns to maximise demand.
- Promote club and events communications via social media and member app.
- Regular reporting to the Board of trustees on financial and operational matters
Person Specification
Essential Experience:
- Minimum 4 years’ experience managing events in hospitality, sports, or similar sectors.
- Proven track record in team leadership and customer service.
- Experience managing a facility independently, including compliance and staff training records.
- Demonstrated ability to manage budgets, including forecasting and financial reporting.
Desirable Experience:
- To have, or be willing to work towards, the Scottish Personal Licence.
- Familiarity with rugby culture and matchday operations.
- SCSSSA/REHIS Food Hygiene Certificate or equivalent.
- First Aid at Work certification.
- PVG check
Skills & Attributes:
- Strong leadership and organisational skills, including forecasting and events planning.
- Excellent communication and negotiation abilities.
- Proficient in hospitality software (CRM, POS) and Microsoft Outlook.
- Passion for sport and community engagement.
- Ability to work under pressure and adapt quickly.
How to Apply
To apply, please send your CV and a cover letter outlining your suitability for the role to canalparkdirector1@highlandrugbyclub.com by Sunday 23rd November 2025. If you wish to discuss informally first please do get in touch.