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Engagement and Administration Officer CYP Weight Management
| Dyddiad hysbysebu: | 06 Tachwedd 2025 |
|---|---|
| Cyflog: | £23,809.50 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £23809.50 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Tachwedd 2025 |
| Lleoliad: | Mansfield, NG21 0HJ |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | E0343-25-0017abl749c |
Crynodeb
You will provide a range of administration duties for the service including patient and health professional letters, patient database updates, appointment bookings, taking telephone queries, liaising with health professionals and colleagues. You will be working as part of a large and friendly team of varied professions and you will be part of the Single Point of Access team which is responsible for all administration duties for the service including referrals into the varied tiered programmes via electronic database, telephone, website, text and email and coordinating multi-disciplinary team meetings with health professionals and internal colleagues. Key responsibilities will be: Administrative Duties Provide day-to-day administrative support to the multidisciplinary weight management team. Manage referrals and service enquiries, ensuring timely and professional communication with families and professionals. Maintain accurate and confidential client records and databases in line with data protection and safeguarding policies. Schedule appointments, meetings, and clinics, ensuring appropriate coordination between families, clinicians, and community partners. Prepare correspondence, reports, and documentation as required. Support the monitoring and reporting of service activity, outcomes, and feedback. Assist with financial and resource administration, including ordering materials and processing invoices, (where applicable). Take meeting minutes, type and distribute as required Engagement and Communication Support engagement activities aimed at improving access, participation, and retention of children, young people, and families in the service. Liaise with schools, local authorities, community organisations, and health partners to promote awareness of the service. Contribute to the development and distribution of newsletters, promotional materials, and social media content (as appropriate). Gather and collate feedback from service users to support continuous improvement. Assist in planning and delivering family engagement sessions, events, or workshops. Maintain positive relationships with service users, ensuring that communication is welcoming, inclusive, and child/family-centred. General Work collaboratively as part of a multidisciplinary team, demonstrating flexibility and initiative. Uphold confidentiality, data protection, and safeguarding principles at all times. Participate in supervision, training, and professional development as required. Support equality, diversity, and inclusion in all aspects of service delivery. To use IT systems, including excel and word to exchange information. Use word processing, spreadsheet and in-house database. Flexibility to cover colleagues annual leave, sickness etc. Be able to encourage and assess client`s readiness for specific behaviour change Skills and Competencies Required Be an experienced administrator use to working in a health and/or community setting Experienced working with Microsoft Office and database systems Positive and proactive working at pace with multiple tasks Adept in communication; positive and welcoming communication style with all patients, health professionals and colleagues Build strong relationships; good team player happy to work as part of a team and work independently on own tasks Quality driven; you naturally seek high standards and actively seek to improve them. Value and remain open to new ideas and perspectives. Passion for helping and supporting children and young people to actively improve their health and wellbeing, through engagement with our services