Group Internal Communications Manager
| Posting date: | 06 November 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | to £43,000 DOE |
| Hours: | Full time |
| Closing date: | 06 December 2025 |
| Location: | Walsall, WS2 7PD |
| Company: | South Staffordshire PLC |
| Job type: | Permanent |
| Job reference: | 59 |
Summary
Job Advert
Job Title: Group Internal Communications Manager
Salary: Up to £43k (Depending on experience)
Location: Walsall (hybrid to 3dpw in office)
Job Purpose
This is an exciting opportunity for a passionate, creative and professional Internal Communications professional to join our Group
and play a key role in our ongoing journey.
With internal communication a strategic priority championed by the CEO, you’ll keep our teams informed, connected and engaged;
creating a single Group ethos.
You’ll support and manage the Internal Communications Executive, have access to a Communications Assistant and an in-house graphic
design studio, and be part of a wider marketing and communications team.
About Us
South Staffordshire Plc, as well as owning two regulated clean water companies (South Staffs and Cambridge Water) is a trusted
provider of essential services across regulated industries, delivering specialist engineering, asset management, and compliance
services to a wide range of clients, including utility companies, local authorities, and organisations with critical
infrastructure.
With approaching 3000 employees across the UK and further afield, our vision is to help create a world where essential services
and infrastructure deliver for customers, clients and our planet, underpinned by our professional, trusted, impactful and
community focused values. We operate with four key promises to our people: to inform, connect and engage through effective
communication; to recognise and reward our people fairly; to provide an inclusive and values-led culture; and to provide
opportunities for growth and development.
The Role
Creating and curating content and conversation: delivering clear and purposeful messages which inform, inspire and drive
behaviours, aligned to our Group strategy. Also, supporting stakeholders in visible, two-way conversation.
Channel and community management: develop, deliver, manage and evaluate our internal comms channel infrastructure, ensuring
inclusive communication for all through face to face, written and digital channels that support Group and people needs.
Understanding people and cultures: ensuring our communication is appropriate to our diverse business audiences and that is aligns
to our values, People Promises and Awareness Events Calendar; whilst helping to create an environment where employee voice is
heard and that successes are recognised.
Influencing and advising: building effective stakeholder relationships and being a trusted advisor, offering recommendations and
supporting others in the Group, particularly managers, to become highly effective communicators.
Strategy, planning and business acumen: combining strong business acumen with an understanding of our people, to develop and
implement communication strategies, plans and campaigns that benefit the Group and people at all levels working within it.
Conducting research, measuring and demonstrating value: to deliver meaningful insights and evidence that demonstrates the value
and impact of the internal communication delivered. Ensuring plans are constantly reviewed and evolved in line with changing
people and Group needs.
What We’re Looking For
* Minimum 3 years of experience in a dedicated communications role
* Qualification in a related field
* Proficient in using digital internal communication channels such as MailChimp and SharePoint
* Experience of managing direct reports
* Exceptional communication skills, both written and verbal, with an unflinching attention to detail
* A proactive and creative outlook with the ability to be both highly agile and organised
* Design and video editing skills
* A confident demeanour; able to act with credibility with all levels of the business
We're looking for someone with a can-do mindset, a professional and proactive approach, and the drive to make a difference.
Confidence in both collaboration and decision-making is essential, along with a commitment to deliver high-quality communications
that are valued by our people.
What You’ll Get in Return
Joining South Staffordshire Plc means becoming part of a team that values and invests in its people. In return for your
dedication, you can expect:
* Competitive salary up to £43k DOE.
* Bonus potential of up to 10% of your base salary
* 25 days holiday plus bank holidays.
* Employer pension contributions.
* Free on-site parking and access to an on-site gym.
* 24/7 GP service.
* Cycle-to-work scheme.
* Employee assistance program via Aviva.
* Discounts at stores and restaurants.
* Excellent career development opportunities, including mentorship from senior leaders.
* Ongoing professional development to enhance your skills and expertise.
If you’re ready to take the next step in your career and play a vital role in shaping the future of our internal communication,
we’d love to hear from you
Job Title: Group Internal Communications Manager
Salary: Up to £43k (Depending on experience)
Location: Walsall (hybrid to 3dpw in office)
Job Purpose
This is an exciting opportunity for a passionate, creative and professional Internal Communications professional to join our Group
and play a key role in our ongoing journey.
With internal communication a strategic priority championed by the CEO, you’ll keep our teams informed, connected and engaged;
creating a single Group ethos.
You’ll support and manage the Internal Communications Executive, have access to a Communications Assistant and an in-house graphic
design studio, and be part of a wider marketing and communications team.
About Us
South Staffordshire Plc, as well as owning two regulated clean water companies (South Staffs and Cambridge Water) is a trusted
provider of essential services across regulated industries, delivering specialist engineering, asset management, and compliance
services to a wide range of clients, including utility companies, local authorities, and organisations with critical
infrastructure.
With approaching 3000 employees across the UK and further afield, our vision is to help create a world where essential services
and infrastructure deliver for customers, clients and our planet, underpinned by our professional, trusted, impactful and
community focused values. We operate with four key promises to our people: to inform, connect and engage through effective
communication; to recognise and reward our people fairly; to provide an inclusive and values-led culture; and to provide
opportunities for growth and development.
The Role
Creating and curating content and conversation: delivering clear and purposeful messages which inform, inspire and drive
behaviours, aligned to our Group strategy. Also, supporting stakeholders in visible, two-way conversation.
Channel and community management: develop, deliver, manage and evaluate our internal comms channel infrastructure, ensuring
inclusive communication for all through face to face, written and digital channels that support Group and people needs.
Understanding people and cultures: ensuring our communication is appropriate to our diverse business audiences and that is aligns
to our values, People Promises and Awareness Events Calendar; whilst helping to create an environment where employee voice is
heard and that successes are recognised.
Influencing and advising: building effective stakeholder relationships and being a trusted advisor, offering recommendations and
supporting others in the Group, particularly managers, to become highly effective communicators.
Strategy, planning and business acumen: combining strong business acumen with an understanding of our people, to develop and
implement communication strategies, plans and campaigns that benefit the Group and people at all levels working within it.
Conducting research, measuring and demonstrating value: to deliver meaningful insights and evidence that demonstrates the value
and impact of the internal communication delivered. Ensuring plans are constantly reviewed and evolved in line with changing
people and Group needs.
What We’re Looking For
* Minimum 3 years of experience in a dedicated communications role
* Qualification in a related field
* Proficient in using digital internal communication channels such as MailChimp and SharePoint
* Experience of managing direct reports
* Exceptional communication skills, both written and verbal, with an unflinching attention to detail
* A proactive and creative outlook with the ability to be both highly agile and organised
* Design and video editing skills
* A confident demeanour; able to act with credibility with all levels of the business
We're looking for someone with a can-do mindset, a professional and proactive approach, and the drive to make a difference.
Confidence in both collaboration and decision-making is essential, along with a commitment to deliver high-quality communications
that are valued by our people.
What You’ll Get in Return
Joining South Staffordshire Plc means becoming part of a team that values and invests in its people. In return for your
dedication, you can expect:
* Competitive salary up to £43k DOE.
* Bonus potential of up to 10% of your base salary
* 25 days holiday plus bank holidays.
* Employer pension contributions.
* Free on-site parking and access to an on-site gym.
* 24/7 GP service.
* Cycle-to-work scheme.
* Employee assistance program via Aviva.
* Discounts at stores and restaurants.
* Excellent career development opportunities, including mentorship from senior leaders.
* Ongoing professional development to enhance your skills and expertise.
If you’re ready to take the next step in your career and play a vital role in shaping the future of our internal communication,
we’d love to hear from you