Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Clerical Officer
| Dyddiad hysbysebu: | 05 Tachwedd 2025 |
|---|---|
| Cyflog: | £24,465.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24465.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 19 Tachwedd 2025 |
| Lleoliad: | Plymouth, PL6 7RG |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | C9216-25-1460 |
Crynodeb
PRIMARY DUTIES & AREAS OF RESPONSIBILITY To review a report hourly to identify any available appointments. The candidate must be available to attend either Bush Park, Brittany House or the Main Hospital site as required on the day to ensure all areas are covered. The candidate must understand that this is an onsite role with no possibility to work remotely due to the nature and responsibilities of the role. To check patient details on iPM and ensure details are up to date. This post is a physical job so the candidate must be prepared to pull/prep notes and deliver them to the relevant areas. To ensure that all information is entered in a timely and accurate manner, in accordance with the data quality standards and Data Protection Act 1998. To manage inbound and outbound telephone calls to/from patients in an efficient and patient focussed manner. This will be across all specialties within the trust. To provide a good level of customer service at all times (calls are monitored to ensure standards are being met). To ensure that all appointments are booked in accordance with the Access Policy for Planned Care Services and departmental booking guides for clinics. When booking a patients appointment at short notice to ensure that the patient casenotes are requested and the relevant prepping clerk is informed. This post requires concentration to ensure patients are booked chronologically and within the times scales provided by National Guidelines. Note This job description is neither definitive nor exhaustive and is not intended to be totally comprehensive. It may be reviewed in the light of changing circumstances following consultation with the post holder. This job description is to be read in conjunction with all current University Hospitals Plymouth NHS Trust policies, procedures & guidelines.