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Student Systems Senior Officer
| Posting date: | 03 November 2025 |
|---|---|
| Salary: | £34,670 per year |
| Additional salary information: | This is the expected starting salary for this post. Appointment at a higher point may be made for candidates who demonstrate exceptional skills and experience relevant to the role. |
| Hours: | Full time |
| Closing date: | 14 November 2025 |
| Location: | Egham, Surrey |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Royal Holloway University of London |
| Job type: | Contract |
| Job reference: | 1025-276 |
Summary
Full-Time, Fixed Term (January 2026 until 31 July 2027)
Applications are invited for the post of Student Systems Senior Officer in the Directorate of Student Administration.
Royal Holloway, University of London is undertaking a major Project to replace its Student Record System (SRS) and transform the operating model for Student Study Services. The SRS underpins the entire student journey, from application through to graduation. This project is central to our commitment to delivering a modern, efficient, and student-focused experience. The new system will support all aspects of the student lifecycle and will play a vital role in helping the University meet its strategic goals for student recruitment and student experience. This role will be a key member of the Project Team to implement the new system and deliver the new operating model.
The Student Systems Senior Officer will be based in the Student Systems Teams within the Student Administration Directorate, which is responsible for delivering the administrative functions involved in the student lifecycle, from Enrolment to Award.
Under the direction of the Student Systems Manager, the Student Systems Senior Officer will play a key role in the SRS Project. They will develop expertise in the configuration and use of the system and support the design and delivery of services within the new system, ensuring services are designed to leverage the technology to best effect. They will undertake a key role in training users to use the solution, acting as the training lead with responsibility for coordinating user training and taking oversight of training materials.
This role provides a unique opportunity to help deliver a significant digital transformation project. It will be at the forefront of building a solution will support thousands of students and staff, improving how they access information, services and support, every day. The role holder will be passionate about user-focused digital solutions and want to make a real difference in the higher education sector.
In return we offer a highly competitive rewards and benefits package including:
Generous annual leave entitlement
Training and Development opportunities
Pension Scheme with generous employer contribution
Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
Free parking
The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.
For an informal discussion about the post, please contact Graham Mahon on Graham.Mahon@rhul.ac.uk
For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk
Please quote the reference: 1025-276
Closing Date: 23:59, 14 November 2025
Interview Date: To be confirmed
Applications are invited for the post of Student Systems Senior Officer in the Directorate of Student Administration.
Royal Holloway, University of London is undertaking a major Project to replace its Student Record System (SRS) and transform the operating model for Student Study Services. The SRS underpins the entire student journey, from application through to graduation. This project is central to our commitment to delivering a modern, efficient, and student-focused experience. The new system will support all aspects of the student lifecycle and will play a vital role in helping the University meet its strategic goals for student recruitment and student experience. This role will be a key member of the Project Team to implement the new system and deliver the new operating model.
The Student Systems Senior Officer will be based in the Student Systems Teams within the Student Administration Directorate, which is responsible for delivering the administrative functions involved in the student lifecycle, from Enrolment to Award.
Under the direction of the Student Systems Manager, the Student Systems Senior Officer will play a key role in the SRS Project. They will develop expertise in the configuration and use of the system and support the design and delivery of services within the new system, ensuring services are designed to leverage the technology to best effect. They will undertake a key role in training users to use the solution, acting as the training lead with responsibility for coordinating user training and taking oversight of training materials.
This role provides a unique opportunity to help deliver a significant digital transformation project. It will be at the forefront of building a solution will support thousands of students and staff, improving how they access information, services and support, every day. The role holder will be passionate about user-focused digital solutions and want to make a real difference in the higher education sector.
In return we offer a highly competitive rewards and benefits package including:
Generous annual leave entitlement
Training and Development opportunities
Pension Scheme with generous employer contribution
Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
Free parking
The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.
For an informal discussion about the post, please contact Graham Mahon on Graham.Mahon@rhul.ac.uk
For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk
Please quote the reference: 1025-276
Closing Date: 23:59, 14 November 2025
Interview Date: To be confirmed
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