Families First Advice Line Advisor- Temporary/ Fixed Term
| Posting date: | 03 November 2025 |
|---|---|
| Salary: | £29,540 to £32,061 per year |
| Hours: | Full time |
| Closing date: | 03 December 2025 |
| Location: | Barry CF62 9DA |
| Remote working: | On-site only |
| Company: | Vale of Glamorgan Council |
| Job type: | Temporary |
| Job reference: | SS01038 |
Summary
About us
The Families First Advice line offer advice, support and guidance for families and professionals in the Vale of Glamorgan.
The team offer a personal service aimed at listening to the needs of each family. By working with parents / carers / professionals the team support individuals to resolve their concerns independently or identify other services that can offer support.
Ambitious - Forward thinking, embracing new ways of working and investing in our future.
Open - Open to different ideas and being accountable for the decisions we take.
Together - Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.
Proud - Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.
About the role
Pay Details: Grade 6: SCP – 14 – 19 (£29,540-£32,061) p.a.
Hours of Work / Working Pattern: Monday to Friday 37 hours
Main Place of Work: Barry Community Enterprise Centre/Home
Temporary Reason: Families First grant funded until March 2028 - continuation of the post past March 2028 is subject to Welsh Government funding.
Description: To provide advice and guidance to families/carers, initially by telephone, in line with the Families First guidance, relevant national standards and local and national legislation and guidance.
About you
You will need:
Experience of working in an appropriate statutory/voluntary setting with children/young people and families.
5 GCSEs grades C and above or equivalent.
High level of personal motivation and ability to motivate others.
Additional information
DBS Check Required: Enhanced and Barred Both Adults and Children
For Further Information, contact: Emelia Staddon 01446 729619 estaddon@valeofglamorgan.gov.uk
Please see attached job description / person specification for further information
The Families First Advice line offer advice, support and guidance for families and professionals in the Vale of Glamorgan.
The team offer a personal service aimed at listening to the needs of each family. By working with parents / carers / professionals the team support individuals to resolve their concerns independently or identify other services that can offer support.
Ambitious - Forward thinking, embracing new ways of working and investing in our future.
Open - Open to different ideas and being accountable for the decisions we take.
Together - Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.
Proud - Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.
About the role
Pay Details: Grade 6: SCP – 14 – 19 (£29,540-£32,061) p.a.
Hours of Work / Working Pattern: Monday to Friday 37 hours
Main Place of Work: Barry Community Enterprise Centre/Home
Temporary Reason: Families First grant funded until March 2028 - continuation of the post past March 2028 is subject to Welsh Government funding.
Description: To provide advice and guidance to families/carers, initially by telephone, in line with the Families First guidance, relevant national standards and local and national legislation and guidance.
About you
You will need:
Experience of working in an appropriate statutory/voluntary setting with children/young people and families.
5 GCSEs grades C and above or equivalent.
High level of personal motivation and ability to motivate others.
Additional information
DBS Check Required: Enhanced and Barred Both Adults and Children
For Further Information, contact: Emelia Staddon 01446 729619 estaddon@valeofglamorgan.gov.uk
Please see attached job description / person specification for further information
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.