Warning
This job advert has expired and applications have closed.
Support Coordinator - Social Care
| Posting date: | 03 November 2025 |
|---|---|
| Salary: | £25,838 to £26,645 per year |
| Additional salary information: | Earn £13.21 to £13.63 per hour (£25,838 to £26,645 per annum) |
| Hours: | Full time |
| Closing date: | 23 November 2025 |
| Location: | Durham, County Durham, DH1 1TW |
| Remote working: | On-site only |
| Company: | Home Group Limited |
| Job type: | Permanent |
| Job reference: | 251647 |
Summary
Support Coordinator
Earn £13.21 to £13.63 per hour (£25,838 to £26,645 per annum) and great benefits including Health Cash Plan
Permanent, full time (37.5 hpw), Monday- Friday 9am-5pm
East Coast and Yorkshire
Home, a place where you belong
Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex tenancy sustainment needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!
What you’ll do
• Collaborate closely with our rented colleagues to ensure that customers living in Home Group tenancies receive the support they need to successfully sustain their homes.
• We will provide tailored support to customers in general needs tenancies across the East Coast and Yorkshire, responding to needs identified by Housing Managers.
• Acting as a key point of contact during potentially complex periods in their lives, we will offer direct assistance, signpost to specialist services, and empower customers with the skills and confidence to maintain their tenancies.
• You will maintain strong communication with our rented colleagues, ensuring information is shared openly and consistently. Accurate and timely updates to internal systems will be essential to reflect the support provided.
• As this is a pilot initiative, adaptability is key. We’re looking for a colleague who embraces change, works holistically, and is committed to meeting evolving customer needs with empathy and professionalism.
Why join us
Join a team that cares about you as much as the customers we support. From flexible working to brilliant wellbeing support, you’re free to bring your best self to work and grow in a way that suits you. Be part of one of the UK’s top 10 Great Places to Work!
You have
• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Demonstrate the ability to work effectively within a multi-disciplinary team and adapt to change as the pilot evolves.
• Confidently and constructively challenge professionals when appropriate, to ensure the best outcomes for customers.
• Identify support needs early and implement appropriate interventions to address and resolve issues.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
• Monday-Friday 9am -5pm
• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• Travel across the region may be required, to get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.
What’s in it for you?
• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Find out more
Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk.
Earn £13.21 to £13.63 per hour (£25,838 to £26,645 per annum) and great benefits including Health Cash Plan
Permanent, full time (37.5 hpw), Monday- Friday 9am-5pm
East Coast and Yorkshire
Home, a place where you belong
Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex tenancy sustainment needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!
What you’ll do
• Collaborate closely with our rented colleagues to ensure that customers living in Home Group tenancies receive the support they need to successfully sustain their homes.
• We will provide tailored support to customers in general needs tenancies across the East Coast and Yorkshire, responding to needs identified by Housing Managers.
• Acting as a key point of contact during potentially complex periods in their lives, we will offer direct assistance, signpost to specialist services, and empower customers with the skills and confidence to maintain their tenancies.
• You will maintain strong communication with our rented colleagues, ensuring information is shared openly and consistently. Accurate and timely updates to internal systems will be essential to reflect the support provided.
• As this is a pilot initiative, adaptability is key. We’re looking for a colleague who embraces change, works holistically, and is committed to meeting evolving customer needs with empathy and professionalism.
Why join us
Join a team that cares about you as much as the customers we support. From flexible working to brilliant wellbeing support, you’re free to bring your best self to work and grow in a way that suits you. Be part of one of the UK’s top 10 Great Places to Work!
You have
• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Demonstrate the ability to work effectively within a multi-disciplinary team and adapt to change as the pilot evolves.
• Confidently and constructively challenge professionals when appropriate, to ensure the best outcomes for customers.
• Identify support needs early and implement appropriate interventions to address and resolve issues.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
• Monday-Friday 9am -5pm
• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• Travel across the region may be required, to get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.
What’s in it for you?
• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Find out more
Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.