Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
HOUSING ASSESSMENT & ADVICE ASSISTANT
| Dyddiad hysbysebu: | 30 Hydref 2025 |
|---|---|
| Cyflog: | £25,583 i £26,403 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 14 Tachwedd 2025 |
| Lleoliad: | HU1 2AA |
| Cwmni: | Hull City Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 33183 |
Crynodeb
Hull City Council’s Housing Access Service is a multi-disciplinary function which provides comprehensive housing advice designed to prevent homelessness and rough sleeping. We help customers find realistic and sustainable housing solutions which meet their needs from a range of options including the allocation of available council homes.
We are looking for a full-time (37hrs) Housing Assessments & Advice Assistant, based in the Assessments & Advice Team within the service. This team are responsible for assessing customer housing applications, triaging cases, responding to customer queries, and providing housing advice to customers as required.
This role will be part of the initial point of contact for customers seeking rehousing and will facilitate the triage of their housing application whilst providing support and advice in accordance with the customer’s needs and circumstance. This role also involves responding to queries received to housing inboxes via emails and service requests relating to homeless cases, other rehousing queries, and queries relating to housing applications.
The successful candidate will work closely with the Housing Assessments & Advice Officers and other teams within Housing Access, the Council, and external agencies. Therefore, good interpersonal skills are required for this role.
The team currently operates from the city centre however staff may be required to work from different locations throughout the city, according to the needs of the service.
This role is perfect for those wanting to start a career in social housing; if you are able to work flexibly within a team, demonstrate a positive attitude to change, self-development and learning, please get in touch.
For an informal discussion about the role, please contact Emma Burton or Simone Cooper, Housing Assessment & Advice Team Leaders on 01482 612 100 or email allocations.managers@hullcc.gov.uk
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
We are looking for a full-time (37hrs) Housing Assessments & Advice Assistant, based in the Assessments & Advice Team within the service. This team are responsible for assessing customer housing applications, triaging cases, responding to customer queries, and providing housing advice to customers as required.
This role will be part of the initial point of contact for customers seeking rehousing and will facilitate the triage of their housing application whilst providing support and advice in accordance with the customer’s needs and circumstance. This role also involves responding to queries received to housing inboxes via emails and service requests relating to homeless cases, other rehousing queries, and queries relating to housing applications.
The successful candidate will work closely with the Housing Assessments & Advice Officers and other teams within Housing Access, the Council, and external agencies. Therefore, good interpersonal skills are required for this role.
The team currently operates from the city centre however staff may be required to work from different locations throughout the city, according to the needs of the service.
This role is perfect for those wanting to start a career in social housing; if you are able to work flexibly within a team, demonstrate a positive attitude to change, self-development and learning, please get in touch.
For an informal discussion about the role, please contact Emma Burton or Simone Cooper, Housing Assessment & Advice Team Leaders on 01482 612 100 or email allocations.managers@hullcc.gov.uk
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.