Trade Counter
| Posting date: | 30 October 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 29 November 2025 |
| Location: | nw2 6ld |
| Remote working: | On-site only |
| Company: | Builder Depot Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
TRADE COUNTER ASSISTANT – BUILDER DEPOT
Location:Staples Corner NW2 6LD
Hours: 42.5 hours per week
Salary: Competitive, based on experience
Overtime: Available
Holiday: 22 days annual leave + Bank Holidays
Builder Depot is one of the UK’s leading independent builders’ merchants, supplying quality building materials and services to trade and public customers. We are looking for a motivated and customer-focused Trade Counter Assistant to join our team.
About the Role
As a Trade Counter Assistant, you will be the face of our branch—delivering excellent service to customers, supporting sales, and providing expert product advice. You’ll work in a fast-paced environment, serving both trade and retail customers, processing orders, and ensuring the counter runs smoothly.
✨ Key Responsibilities
• Provide friendly, helpful, and knowledgeable customer service at the trade counter
• Advise on building products, materials, and solutions
• Process sales orders, enquiries, quotations, and returns
• Maintain stock levels and ensure products are well-presented
• Work closely with warehouse and sales teams to support branch operations
• Build strong relationships with trade customers to encourage repeat business
Skills & Experience Required
✅ Previous experience in trade counter, merchant, retail sales, or customer service
✅ Good knowledge of building products/materials
✅ Confident communicator with strong customer service and sales skills
✅ Ability to thrive in a busy environment and work as part of a team
✅ Strong attention to detail and willingness to learn
What We Offer
• Competitive salary and performance-related opportunities
• 42.5 hours per week
• Overtime available
• 22 days holiday + Bank Holidays
• Full training and career development opportunities
Location:Staples Corner NW2 6LD
Hours: 42.5 hours per week
Salary: Competitive, based on experience
Overtime: Available
Holiday: 22 days annual leave + Bank Holidays
Builder Depot is one of the UK’s leading independent builders’ merchants, supplying quality building materials and services to trade and public customers. We are looking for a motivated and customer-focused Trade Counter Assistant to join our team.
About the Role
As a Trade Counter Assistant, you will be the face of our branch—delivering excellent service to customers, supporting sales, and providing expert product advice. You’ll work in a fast-paced environment, serving both trade and retail customers, processing orders, and ensuring the counter runs smoothly.
✨ Key Responsibilities
• Provide friendly, helpful, and knowledgeable customer service at the trade counter
• Advise on building products, materials, and solutions
• Process sales orders, enquiries, quotations, and returns
• Maintain stock levels and ensure products are well-presented
• Work closely with warehouse and sales teams to support branch operations
• Build strong relationships with trade customers to encourage repeat business
Skills & Experience Required
✅ Previous experience in trade counter, merchant, retail sales, or customer service
✅ Good knowledge of building products/materials
✅ Confident communicator with strong customer service and sales skills
✅ Ability to thrive in a busy environment and work as part of a team
✅ Strong attention to detail and willingness to learn
What We Offer
• Competitive salary and performance-related opportunities
• 42.5 hours per week
• Overtime available
• 22 days holiday + Bank Holidays
• Full training and career development opportunities