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Customer Service Advisor
| Posting date: | 29 October 2025 |
|---|---|
| Salary: | £26,000 per month |
| Hours: | Full time |
| Closing date: | 28 November 2025 |
| Location: | Poole, Dorset |
| Remote working: | On-site only |
| Company: | Resource Recruitment |
| Job type: | Permanent |
| Job reference: |
Summary
Customer Service Advisor
Job Location: Poole, Dorset (nr Fleetsbridge)
Job Type: Permanent
Salary: £26,000 per annum
Hours: 39 hours per week, Monday – Thursday 8am – 5pm & Friday 8am – 4pm
Excellent benefits to include:
23 Days holidays, plus 8 Bank Holidays (goes up to 28 after 5 years’ service)
Perkbox
Aviva Pension 5%:5%
1 Hour Lunch break
Free Parking
Staff Discounts
Life Assurance
An excellent opportunity has arisen to join a leading decorative homeware manufacturer to work within their Customer Service Team.
You will be the first point of contact for all enquiries regarding stock, lead times, pricing and orders and the company is looking for the team to provide and excellent customer experience.
Some of your duties will include:
• Providing a helpful and cheerful customer experience via telephone and email
• Promptly answering customer enquiries regarding stock, order progress, pricing etc.
• Accurately processing customer orders
• Talking to other departments to make sure customer orders are completed and dispatched on time
• Keeping customers up to date with their orders
• Administrative duties such as filing, updating spreadsheets, keeping the office tidy etc
The successful applicant will:
• Have previous experience within a Customer Service position
• Excellent communication skills
• Be PC literate with experience of using Microsoft packages including word & excel
• A cheerful personality with a willingness to help customers with all their enquiries
This is a wonderful opportunity to join a leading company based in Poole offering excellent working environment and benefits
Job Location: Poole, Dorset (nr Fleetsbridge)
Job Type: Permanent
Salary: £26,000 per annum
Hours: 39 hours per week, Monday – Thursday 8am – 5pm & Friday 8am – 4pm
Excellent benefits to include:
23 Days holidays, plus 8 Bank Holidays (goes up to 28 after 5 years’ service)
Perkbox
Aviva Pension 5%:5%
1 Hour Lunch break
Free Parking
Staff Discounts
Life Assurance
An excellent opportunity has arisen to join a leading decorative homeware manufacturer to work within their Customer Service Team.
You will be the first point of contact for all enquiries regarding stock, lead times, pricing and orders and the company is looking for the team to provide and excellent customer experience.
Some of your duties will include:
• Providing a helpful and cheerful customer experience via telephone and email
• Promptly answering customer enquiries regarding stock, order progress, pricing etc.
• Accurately processing customer orders
• Talking to other departments to make sure customer orders are completed and dispatched on time
• Keeping customers up to date with their orders
• Administrative duties such as filing, updating spreadsheets, keeping the office tidy etc
The successful applicant will:
• Have previous experience within a Customer Service position
• Excellent communication skills
• Be PC literate with experience of using Microsoft packages including word & excel
• A cheerful personality with a willingness to help customers with all their enquiries
This is a wonderful opportunity to join a leading company based in Poole offering excellent working environment and benefits