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ORTHOPTIC CLINIC ADMINISTRATOR B3
| Posting date: | 28 October 2025 |
|---|---|
| Salary: | £26,240.00 to £27,928.00 per year |
| Additional salary information: | £26240.00 - £27928.00 a year |
| Hours: | Full time |
| Closing date: | 10 November 2025 |
| Location: | Guildford, GU2 7XX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9384-25-0842 |
Summary
Please refer to full job description & person specification ORGANISATIONAL Book out-patient Orthoptic appointments for new and follow-up cases. This requires knowledge of clinic schedules and clinic waiting lists. Book Ophthalmology consultant clinic appointments. Prepare Orthoptic out-patient clinics, ensuring that all required case notes are obtained. Check personal and contact details are correct, and update as necessary. Maintain manual filing system for in-patient orthoptic case notes. Some physical effort is involved, in lifting out-patient case notes and pushing case note trolley. Organise and prioritise own workload. Be aware of and implement relevant Health and Safety policies. COMMUNICATION Liaise with Medical Records department staff, and clerical staff in other specialities. Deal with internal telephone queries. Deal with telephone enquiries from patients/carers. This requires tact in dealing with a wide range of people, and can also be stressful as patients may sometimes be aggressive. Deal with complaints regarding availability or rescheduling of out-patient appointments. I.T. Keyboard skills required, and knowledge of Cerner appointment system for booking appointments. Training will be provided.