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Care Coordinator/General Practice Assistant (ARRS Role)
| Posting date: | 28 October 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 28 November 2025 |
| Location: | Chester-le-Street, DH2 3DJ |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | A5383-25-0011 |
Summary
Manage incoming and outgoing communications (emails, documents, tasks) Help with appointment booking, patient queries and care navigation Explain treatment procedures to patients including arranging follow up appointments Help people to manage their needs by answering their queries and supporting them in making appointments and ensuring patients have good quality written or verbal information to help them make choices about their care Monitor referrals, missed appointments, investigations, to include cancer 2ww referrals and missed follow up appointments Record patient's demographic and simple health information as part of their personalised care plan/record Provide patients with high quality, easy to understand information to assist them in making choices about their care Support in the delivery of enhanced services and other service requirements on behalf of the PCN Arrange weekly practice meetings, including preparation of lists, creating teams links and taking minutes Managing GPSI referrals, including scanning, registration of patients and organizing triage, prior to appointment booking Weekly extraction of information from GPSI clinics to prepare datasets for submission Completing basic (non-opinion) forms for the GP to approve and sign including, but not limited to, insurance, mortgage and Department for Work and Pensions forms Lead on health promotion and education work Take and record observations such as blood pressure, pulse, temperature