Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Quality and People Apprentice
| Dyddiad hysbysebu: | 27 Hydref 2025 |
|---|---|
| Cyflog: | £7.55 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £7.55 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Tachwedd 2025 |
| Lleoliad: | Lowestoft, NR32 1DE |
| Cwmni: | NHS Jobs |
| Math o swydd: | Prentisiaeth |
| Cyfeirnod swydd: | B9849-126-25 |
Crynodeb
Administration Support: Responsible for dealing with general basic Quality and People Team queries as directed/delegated Dealing with incoming post to the department and disseminating as appropriate, processing incoming paperwork in line with guidance and process Supporting the clinical audit function by; creating and issuing communications, maintaining databases, updating the QUEST Audit Module, liaising with a range of stakeholders & general administration. Data input to agreed Systems, including Electronic Staff Record (ESR) and Quest (risk management and incident reporting system). Provide adhoc recruitment support by compiling and sending out interview packs, responding to application queries and copying of documentation, including ID, and copying ID for self-employed contractors. Including use of NHS Jobs or applicable recruitment systems Process all filing and scanning for electronic HR files Send DBS Forms to external customers upon request (including for self-employed contractors where applicable) Maintaining and updating the QUEST incident reporting system to ensure information remains accurate and up to date Providing support in meetings including note-taking, collating and distributing notes, maintaining action logs, and preparing and circulating agendas Assisting with staff wellbeing, EDI (Equality Diversity and Inclusion) and engagement initiatives Supporting People projects where appropriate such as workforce planning or change programmes Upon receipt of a reference request, check with People and HR Business Partners/Advisers, and run standard reference template from ESR, update as advised and send. Assist with running reports and chasing outstanding requirements as required, for example, registration checks, mandatory training, appraisal, and leaver reports. Training & Development Using the Online Learning Management (OLM) Notification system sending training reminders to all colleagues and line managers as well as Did Not Attend notifications, escalating any themes where appropriate. Produce Attendance Sheets for all training and send to relevant training provider/instructor within a timely manner Assist with the organisation of the monthly corporate induction, ensuring relevant materials are sent, and all delegates are informed of joining instructions Produce a weekly training programme Be the first point of contact for all training related queries in person, over the phone or by email. To ensure staff are made aware of their mandatory training requirements, providing advice and guidance regarding compliance at all opportunities Assist the People, HR, Absence and OH Admin Assistant to set up and maintain courses/enrolments/resources on ESR ensuring all information is accurate, as directed undertake regularly data cleansing checks against training programme Provide ad-hoc support to employees on eLearning Prepare relevant course material and hand-outs for training events Respond to routine correspondence and enquiries in an efficient and effective manner Along with Administration colleagues, within the post rota undertake scanning of training paperwork, process all attendance, evaluation sheets for completed classes, and send out all necessary pre and post course paperwork to delegates Support the audit trail for all training and development activities Given the sensitive nature of the work, the postholder will have information that may include service users personal details, the postholder will ensure safe keeping of these records and treat all information as confidential Guidance and support will be available regularly from senior colleagues, however the postholder will be responsible for ensuring work is prioritised to meet deadlines General All the above activities are governed by the operational policies, standing financial instructions, policies and procedures and standards of East Coast Community Healthcare CIC as well as legislation and professional standards and guidelines. This list is not exhaustive and provides an indication of the key responsibilities of the post holder. All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role. Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone. Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.