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Student Systems Manager

Job details
Posting date: 27 October 2025
Salary: £41,374 per year
Hours: Full time
Closing date: 10 November 2025
Location: Egham, Surrey
Remote working: Hybrid - work remotely up to 2 days per week
Company: Royal Holloway University of London
Job type: Permanent
Job reference: 1025-268

Summary

Full-Time, Fixed Term (until July 2027)

Applications are invited for the post of Student Systems Manager in the Directorate of Student Administration.

Royal Holloway, University of London is undertaking a major Project to replace its Student Record System (SRS) and transform the operating model for Student Study Services. The SRS underpins the entire student journey, from application through to graduation. This project is central to our commitment to delivering a modern, efficient, and student-focused experience. The new system will support all aspects of the student lifecycle and will play a vital role in helping the University meet its strategic goals for student recruitment and student experience. This role will be a key member of the Project Team to implement the new system.

The Student Systems Manager will be based in the Student Systems Teams within the Student Administration Directorate, which is responsible for delivering the administrative functions involved in the student lifecycle, from Enrolment to Award.

Under the direction of the Student Systems Senior Manager, the Student Systems Manager will play a key role in the SRS Project. They will develop expertise in the configuration and use of the system and support the design and delivery of services within the new system, ensuring services are designed to leverage the technology to best effect. They will act as the Student System representative on allocated Project Workstreams and take a lead role in the service design and system configuration for allocated business areas which may include Admissions & Recruitment, Student Records or Assessments & Results.

This role provides a unique opportunity to help deliver a significant digital transformation project. It will be at the forefront of building a solution will support thousands of students and staff, improving how they access information, services and support, every day. The role holder will be passionate about user-focused digital solutions and want to make a real difference in the higher education sector.

In return we offer a highly competitive rewards and benefits package including:

Generous annual leave entitlement
Training and Development opportunities
Pension Scheme with generous employer contribution
Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
Free parking

The University has adopted hybrid working for some roles and so some remote working would be possible for this role.

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk

Please quote the reference: 1025-268

Closing Date: 23:59, 10th November 2025

Interview Date: To be confirmed

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.