Claims Co-ordinator
| Posting date: | 24 October 2025 |
|---|---|
| Salary: | £12.21 to £13.00 per hour |
| Hours: | Full time |
| Closing date: | 23 November 2025 |
| Location: | Stoke-on-Trent, Staffordshire, st1 1ee |
| Company: | The Best Connection Group Limited |
| Job type: | Temporary |
| Job reference: | JN -102025-14390_1761320672 |
Summary
Claims Co-ordinator - Stoke
We're looking for a Claims Coordinator to join a growing team in Stoke. In this key role, you'll be the first point of contact for customers, providing support and guidance throughout the claims process.
You'll be working in a fast-paced, people-focused environment where no two days are the same - helping clients, suppliers, and colleagues while ensuring every interaction is handled with care and professionalism.
Key Responsibilities- Handle inbound and outbound customer calls.
- Resolve queries efficiently and empathetically.
- Manage incoming emails and allocate tasks related to claims.
- Appoint suppliers and liaise with clients and internal teams.
- Support field adjusters and associates with administrative and coordination tasks.
- Compile and issue reports as required.
We're not looking for specific qualifications - we're looking for the right attitude.
If you're organised, approachable, and thrive in a busy environment, we'll provide all the training and support you need to succeed.
You should have:
- Strong communication skills, both written and verbal.
- Excellent time management and organisational abilities.
- Confidence working as part of a team.
- Good numeracy, literacy, and IT skills.
- The ability to deliver results in a fast-paced setting.
You'll be joining a collaborative, forward-thinking organisation that values connection, innovation, and teamwork.
If you're someone who enjoys helping people and wants to build a rewarding career in claims coordination, we'd love to hear from you.
Apply today and take the next step in your career!