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Business and Operations Manager
| Dyddiad hysbysebu: | 22 Hydref 2025 |
|---|---|
| Cyflog: | £35,000 i £38,000 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Pension Contributions |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 21 Tachwedd 2025 |
| Lleoliad: | L13 |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Merseyside Society for Deaf People |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Merseyside Society for Deaf People (MSDP) are recruiting for a new Business and Operations Manager.
Are you an inspiring leader with a passion for people, purpose, and operational excellence? Are you looking for a new role within a values-led, community-focused organisation where you will change lives, lead teams and utilise your professional skill set?
About the Role
The Business and Operations Manager is a senior management role that plays a vital part in shaping and delivering MSDP’s mission. This includes operational management and leadership, governance, contractual compliance and business development and growth.
Key Responsibilities
· Operational Leadership: Provide strategic oversight of operational services, ensuring governance, regulatory compliance and measurable outcomes that positively impact beneficiaries.
· Performance Management: Lead and support service managers and staff, driving performance management, professional development and continuous improvement across departments.
· Financial Oversight: Contract management, budgets and financial compliance.
· Data Reporting: Analyse and interpret key performance data to inform service improvement, strategic decision-making, and reporting to stakeholders and the Board of Trustees.
· Governance and Compliance: Maintain robust safeguarding procedures, manage operational risk, and ensure full compliance with statutory and organisational standards.
To learn more about this role, visit our website for the full job description.
About You
The successful candidate will have proven experience in senior management in health and social care, charity sectors or similar not for profit. You will have a strong track record in all aspects of management and leadership, governance, risk management and contract and regulatory compliance. As a strong communicator, you will support team development and be an excellent ambassador of MSDP to external stakeholders and partners and develop collaborations to support organisational growth. You will be proficient in data analysis and report writing and presentations to stakeholders, the CEO and board of trustees.
Willingness to learn British Sign Language (BSL), if not already proficient, is essential.
As a Deaf charity, we welcome applicants from Deaf or Hard of Hearing applicants. We are seeking applicants who can communicate using British Sign language (BSL), or a willingness to learn (in-house training and support will be provided to the successful candidate).
Some of our benefits
· Pension with 3% employer contribution
· 27 days annual leave per year, rising to 32 days after 5 years’ service
· Professional development opportunities, 5 days paid study leave.
· Full time working hours 35 hours per week, finish at 4 pm on Friday
· Includes company sick pay and Employee Assistance Programme to support staff wellbeing
How to apply
The application process is via an Application and Equal Opportunities Monitoring form. Please visit the MSDP website to download the application pack: www.msdp.org.uk/vacancies/
If you would like to arrange an informal chat, please email recruitment@msdp.org.uk
The closing date is 4pm on 27 November 2025
Interview date - TBC
Are you an inspiring leader with a passion for people, purpose, and operational excellence? Are you looking for a new role within a values-led, community-focused organisation where you will change lives, lead teams and utilise your professional skill set?
About the Role
The Business and Operations Manager is a senior management role that plays a vital part in shaping and delivering MSDP’s mission. This includes operational management and leadership, governance, contractual compliance and business development and growth.
Key Responsibilities
· Operational Leadership: Provide strategic oversight of operational services, ensuring governance, regulatory compliance and measurable outcomes that positively impact beneficiaries.
· Performance Management: Lead and support service managers and staff, driving performance management, professional development and continuous improvement across departments.
· Financial Oversight: Contract management, budgets and financial compliance.
· Data Reporting: Analyse and interpret key performance data to inform service improvement, strategic decision-making, and reporting to stakeholders and the Board of Trustees.
· Governance and Compliance: Maintain robust safeguarding procedures, manage operational risk, and ensure full compliance with statutory and organisational standards.
To learn more about this role, visit our website for the full job description.
About You
The successful candidate will have proven experience in senior management in health and social care, charity sectors or similar not for profit. You will have a strong track record in all aspects of management and leadership, governance, risk management and contract and regulatory compliance. As a strong communicator, you will support team development and be an excellent ambassador of MSDP to external stakeholders and partners and develop collaborations to support organisational growth. You will be proficient in data analysis and report writing and presentations to stakeholders, the CEO and board of trustees.
Willingness to learn British Sign Language (BSL), if not already proficient, is essential.
As a Deaf charity, we welcome applicants from Deaf or Hard of Hearing applicants. We are seeking applicants who can communicate using British Sign language (BSL), or a willingness to learn (in-house training and support will be provided to the successful candidate).
Some of our benefits
· Pension with 3% employer contribution
· 27 days annual leave per year, rising to 32 days after 5 years’ service
· Professional development opportunities, 5 days paid study leave.
· Full time working hours 35 hours per week, finish at 4 pm on Friday
· Includes company sick pay and Employee Assistance Programme to support staff wellbeing
How to apply
The application process is via an Application and Equal Opportunities Monitoring form. Please visit the MSDP website to download the application pack: www.msdp.org.uk/vacancies/
If you would like to arrange an informal chat, please email recruitment@msdp.org.uk
The closing date is 4pm on 27 November 2025
Interview date - TBC