Head of Technology Ecommerce
| Posting date: | 22 October 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 21 November 2025 |
| Location: | HP10 9YU |
| Remote working: | On-site only |
| Company: | Dreams Ltd |
| Job type: | Permanent |
| Job reference: | Dreams_9992-8492 |
Summary
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well. There`s over 250 of us at our affectionally named `Bedquarters` in High Wycombe, Buckinghamshire, where every dreamer makes a difference.
And together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and have our very own Bed Factory right here in the UK. You`ll even get a guided tour when you join and that`s part of our mission to get you fully bed-ucated during your induction.
With 208 stores nationwide, 6 central warehouses and 12 delivery centres, we sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs.
So if you`re bonkers about bed, silly for siestas and keen on your kip, we think Dreams could be the perfect place for you.
Dreams. Love your job.
We`re looking for a new Head of Technology Ecommerce to join our Technology team based in Loudwater, Buckinghamshire. In this role, you will enhance Dreams online presence and drive ecommerce success within a multichannel retailer at it`s time of growth and modernisation.
Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day
1. Strategy Development:
o Develop and implement ecommerce strategies to enhance online sales, customer engagement, and profitability.
o Align technology initiatives with business goals to drive growth and efficiency.
2. Team Leadership:
o Lead and manage a cross-functional team, including developers, testers partnering with product ownership and UX design.
o Foster a collaborative and innovative team environment.
3. Technology Management:
o Oversee the development, maintenance, and optimization of the ecommerce platform
o Ensure the platform's infrastructure can handle high traffic volumes and provide a seamless shopping experience
o Contribute to the enterprise architecture work required to support the organisation, specific to the technology layer concerns
o Establishing and maintaining the link between the implementation of the architectures and the stated strategy and objectives of the organization (business and IT) tied to the Solution Architecture HLD
o Technology Solution Designs (HLD/LLD) - Work alongside and/or programme/project/product team to elaborate and refine the Technical Architecture into a deliverable solution with an assessment against scope, impact, architectural principles and architectural measures
4. Strategy Development:
o Develop and implement ecommerce strategies to enhance online sales, customer engagement, and profitability.
o Act as the Design Authority - to communicate the agreed Technical Architecture to the programme/project/product team ensuring full understanding of the `why` and `what` supporting the solution; to support the Solution Delivery team with architectural advice and guidance through design, delivery and implementation of the solution; to provide an escalation point for architectural blockers, issues and challenges.
5. Technology Management:
o Oversee the development, maintenance, and optimization of the ecommerce platform.
o Ensure the platform's infrastructure can handle high traffic volumes and provide a seamless shopping experience.
6. Customer Experience:
o Enhance the user experience by implementing innovative tech solutions and optimizing site performance.
o Monitor and improve customer service processes to ensure high satisfaction levels.
7. Data Analysis and Reporting:
o Analyse data to identify trends, opportunities for growth, and areas for improvement
o Report on key performance indicators (KPIs) to senior leadership.
This is the type of person we`re dreaming of:
- Experience: Minimum of 7 years in ecommerce, with a proven track record of delivering significant revenue growth in a fast paced environment
- Technical Skills: Strong understanding of web development, digital marketing, and UX design principles.
- Leadership: Proven ability to lead and inspire a team, with excellent communication and motivational skills.
- Analytical Skills: Data-driven mindset with experience using tools like Google Analytics.
- Commercial Acumen: Strong commercial awareness and budget management experience.
- An up-to-date knowledge of architectural standards and development patterns, technology trends and innovations to leverage any opportunities
In your dream role, you`ll also receive:
- Bonus: Our discretionary annual bonus scheme recognises the hard work and dedication of our superstar dreamers.
- Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Parking: We know it goes without saying, but our free onsite parking gives you peace of mind when you travel.
- Wellbeing: We partner with the Retail Trust to offer a 24-hour helpline with a variety of support services, as well as hosting an out of hours GP service.
- Electric Car Scheme - Our salary sacrifice eclectic car scheme is a budget friendly way to cruise around in style and most importantly, lower those emissions!
- New to 2024 - enhanced maternity & paternity pay
- On-site gym, Step into our newly refreshed, free on-site gym, where you`ll find everything you need to stay fit and energized. From cardio machines and versatile free weights to dynamic cable machines, resistance bands, and even boxing bags, we`ve got it all!
- Hybrid working: Whether you`re an early bird or night owl, we trust you to work your hours responsibly to suit you!