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Secretary | Mersey Care NHS Foundation Trust

Manylion swydd
Dyddiad hysbysebu: 20 Hydref 2025
Cyflog: Heb ei nodi
Gwybodaeth ychwanegol am y cyflog: £24,937 - £26,598 pro rata
Oriau: Rhan Amser
Dyddiad cau: 19 Tachwedd 2025
Lleoliad: Leyland, PR25 3NZ
Cwmni: Mersey Care NHS Foundation Trust
Math o swydd: Parhaol
Cyfeirnod swydd: 7561691/350-SC7400327-A

Crynodeb


We are looking for highly organised and motivated secretary to join our bust and friendly team at the Community Forensic Learning Disability Service . You will provide essential administrative support to ensure the best possible experience for patients and colleagues. This will include secretarial support to the clinical team , audio typing and processing of clinical information , arranging appointments and co-ordinating meetings, maintaining accurate records and updating patient and departmental systems and handling telephone and email enquires in a professional and courteous manner.

Provide secretarial and administrative support to the department using various software applications /systems e.g. Care Notes; Excel; SharePoint; Word

Be responsible for the organising and preparation of meetings, taking, transcribing and distribution of minutes and papers as and when required. Regular typing of reports, letters and correspondence.

Be responsible for inputting, maintaining and retrieval of information from relevant databases and to assist in the preparation of statistical, audit information and assist with time limited projects as requested.

Organise and prioritise own workload on a daily basis to ensure that time deadlines are met and that urgent work is accommodated

Maintain strict confidentiality in all aspects of the work,

Make, receive and respond to a variety of enquiries on behalf of the department

Take messages and redirect calls where appropriate, liaise with staff from external agencies and internal departments.

To ensure stationery stock/office supplies are available, sourced and used efficiently, and to ensure office equipment is kept in good working order by reporting faults through the appropriate channels

Organise hospitality and/or overnight accommodation if required and any transport arrangements e.g. train tickets. To establish and maintain suitable systems for the filing of records

Provide cover as and when required for other administration and secretarial staff



Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Provide secretarial and administrative support to the department using various software applications /systems e.g. Care Notes; Excel; SharePoint; Word

Be responsible for the organising and preparation of meetings, taking, transcribing and distribution of minutes and papers as and when required.

Regular typing of reports, letters and correspondence. This may include dictation and audio-typing and/or typing information directly into the computer when transcribing notes/minutes at meetings Be responsible for inputting, maintaining and retrieval of information from relevant databases and to assist in the preparation of statistical, audit information and assist with time limited projects as requested.

Organise and prioritise own workload on a daily basis to ensure that time deadlines are met and that urgent work is accommodated

Be responsible for the provision of information as and when required adhering to timescales. Manage and maintain the diaries for designated managers where required. Maintain strict confidentiality in all aspects of the work, complying with policies and procedures on the safeguarding of personally identifiable information Make, receive and respond to a variety of enquiries on behalf of the department using appropriate communication and judgement skills to resolve enquires where possible. Take messages and redirect calls where appropriate, liaise with staff from external agencies and internal departments.Be responsible for implementing and maintaining an efficient “bring forward” system for progressing any outstanding queries, comments and actions. To ensure stationery stock/office supplies are available, sourced and used efficiently, and to ensure office equipment is kept in good working order by reporting faults through the appropriate channels Organise hospitality and/or overnight accommodation if required and any transport arrangements e.g. train tickets.To establish and maintain suitable systems for the filing of records Provide a local induction and day to day observation/supervision to junior admin staff when necessary Provide cover as and when required for other administration and secretarial staff

Contribute to continuous improvement ensuring all tasks and processes are adding value to the department and maximise resource whether human, financial or technological If appropriate, be responsible for the supervision of other junior Secretaries and/or admin support staff, and contribute, where necessary, to the induction of new or less experienced staff.


This advert closes on Sunday 2 Nov 2025