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Live In Carer Support Worker
| Posting date: | 13 October 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 12 November 2025 |
| Location: | Surrey, South East England |
| Remote working: | On-site only |
| Company: | Crossroads Care Surrey |
| Job type: | Contract |
| Job reference: |
Summary
Job Summary: As a Live-In Carer, you will provide high-quality, personalised care and support to clients in their own homes. You will live with the client and assist with daily activities, ensuring their comfort, safety, and well-being. This role requires a compassionate individual with excellent communication skills and a strong commitment to improving the lives of others.
Main aims of the post:
•
Provide personal care, including bathing and dressing with dignity and respect.
•
To support children, young adults and adults with a wide range of care and support needs
•
Assist with mobility and transfers, using appropriate equipment as needed.
•
Administer medication as prescribed.
•
Prepare and serve meals, considering dietary requirements.
•
Perform light housekeeping duties, including cleaning and laundry.
•
Offer companionship and emotional support to clients.
•
Assist with shopping, errands, and appointments.
•
Maintain accurate records of care on our online system report any changes in the client's condition.
•
Communicate effectively with clients, their families, and healthcare professionals.
•
Ensure the client's home environment is safe and comfortable.
Requirements:
•
Previous experience in a support role, preferably as a live-in carer.
•
Relevant qualifications in health and social care (e.g., NVQ Level 2 or 3).
Excellent communication and interpersonal skills.
•
Compassionate, patient, and empathetic nature.
•
Ability to work independently and manage time effectively.
•
Flexibility to adapt to the client's needs and preferences.
•
Valid driver's license (preferred but not essential).
•
Enhanced DBS check.
Below is Crossroads Direct guidance for live in care and the levels that staff will be expected to support to:
Level 1 Clients – Domestic and Social Assistance
To ensure that the support required, as directed in the care plan are delivered in a person-centred manner that promotes dignity, respect and independence:
•
To assist clients who need help with domestic duties such as dusting, vacuuming, bed making, laundry and ironing
•
To assist with household duties such as menu planning, meal preparation for clients and their visitors, looking after household pets (feeding), household plants etc.
•
To assist clients with financial matters and money management including shopping, pension collection, payment of bills on behalf of the clients etc
•
To assist clients with correspondence, arrangements for outings and visitors
•
Driving duties and assisting the clients in using public transport
•
Attending social outings with clients such as places of worship, regular clubs, visiting family, friends etc
•
Assisting the clients to fulfil activities of daily living, eg. working, leisure and education.
Level 2 Clients – Domestic and Personal Care – to include all tasks from level 1
To ensure that the support required, as directed in the care plan are delivered in a person-centred manner that promotes dignity, respect and independence:
•
To assist clients who need help with getting up in the morning, dressing, undressing etc
•
To assist clients who need support with aspects of their personal care help with washing, bathing, showering, hair care, shaving, oral hygiene etc
•
To assist clients with toilet functions – ie. using the toilet or commode, emptying and cleansing the commode
•
To assist the clients with prescribed medication only – no homely remedies unless risk assessed and approved by Care Operations Manager
•
To support clients with nutrition and hydration, which includes physically supporting with food & drink intake
To assist clients with mobilising and transferring
To give support to the family and other carers
To assist in looking after pets e.g. feeding and walking.
Level 3 Clients – Complex Care – to include all actions from level 1 & 2
To ensure that the support required, as directed in the care plan are delivered in a person-centred manner that promotes dignity, respect and independence:
•
Positive Behaviour Support
•
Peg Feeding
•
Stoma Care
•
Epilepsy – that requires emergency medication administering.
General:
•
Remain committed to the safeguarding and wellbeing of adults with care and support needs.
•
Work at all times within the philosophy and policies of Crossroads Care.
•
Comply with the Health & Safety at Work Act 1974 and with Crossroads Care Surrey’s Health & Safety policy, paying particular attention to the reporting of dangerous situations.
•
Respect the personal choice and lifestyles of colleagues, carers, and people with care needs, ensuring that Equality, Diversity and Inclusion principles are applied at all times.
•
Comply with the Code of Conduct.
•
Undertake any other duties that may be considered commensurate with the level of the post and that are set out in the care plan.
•
Promote Crossroads Care Surrey’s services and options of support.
Main aims of the post:
•
Provide personal care, including bathing and dressing with dignity and respect.
•
To support children, young adults and adults with a wide range of care and support needs
•
Assist with mobility and transfers, using appropriate equipment as needed.
•
Administer medication as prescribed.
•
Prepare and serve meals, considering dietary requirements.
•
Perform light housekeeping duties, including cleaning and laundry.
•
Offer companionship and emotional support to clients.
•
Assist with shopping, errands, and appointments.
•
Maintain accurate records of care on our online system report any changes in the client's condition.
•
Communicate effectively with clients, their families, and healthcare professionals.
•
Ensure the client's home environment is safe and comfortable.
Requirements:
•
Previous experience in a support role, preferably as a live-in carer.
•
Relevant qualifications in health and social care (e.g., NVQ Level 2 or 3).
Excellent communication and interpersonal skills.
•
Compassionate, patient, and empathetic nature.
•
Ability to work independently and manage time effectively.
•
Flexibility to adapt to the client's needs and preferences.
•
Valid driver's license (preferred but not essential).
•
Enhanced DBS check.
Below is Crossroads Direct guidance for live in care and the levels that staff will be expected to support to:
Level 1 Clients – Domestic and Social Assistance
To ensure that the support required, as directed in the care plan are delivered in a person-centred manner that promotes dignity, respect and independence:
•
To assist clients who need help with domestic duties such as dusting, vacuuming, bed making, laundry and ironing
•
To assist with household duties such as menu planning, meal preparation for clients and their visitors, looking after household pets (feeding), household plants etc.
•
To assist clients with financial matters and money management including shopping, pension collection, payment of bills on behalf of the clients etc
•
To assist clients with correspondence, arrangements for outings and visitors
•
Driving duties and assisting the clients in using public transport
•
Attending social outings with clients such as places of worship, regular clubs, visiting family, friends etc
•
Assisting the clients to fulfil activities of daily living, eg. working, leisure and education.
Level 2 Clients – Domestic and Personal Care – to include all tasks from level 1
To ensure that the support required, as directed in the care plan are delivered in a person-centred manner that promotes dignity, respect and independence:
•
To assist clients who need help with getting up in the morning, dressing, undressing etc
•
To assist clients who need support with aspects of their personal care help with washing, bathing, showering, hair care, shaving, oral hygiene etc
•
To assist clients with toilet functions – ie. using the toilet or commode, emptying and cleansing the commode
•
To assist the clients with prescribed medication only – no homely remedies unless risk assessed and approved by Care Operations Manager
•
To support clients with nutrition and hydration, which includes physically supporting with food & drink intake
To assist clients with mobilising and transferring
To give support to the family and other carers
To assist in looking after pets e.g. feeding and walking.
Level 3 Clients – Complex Care – to include all actions from level 1 & 2
To ensure that the support required, as directed in the care plan are delivered in a person-centred manner that promotes dignity, respect and independence:
•
Positive Behaviour Support
•
Peg Feeding
•
Stoma Care
•
Epilepsy – that requires emergency medication administering.
General:
•
Remain committed to the safeguarding and wellbeing of adults with care and support needs.
•
Work at all times within the philosophy and policies of Crossroads Care.
•
Comply with the Health & Safety at Work Act 1974 and with Crossroads Care Surrey’s Health & Safety policy, paying particular attention to the reporting of dangerous situations.
•
Respect the personal choice and lifestyles of colleagues, carers, and people with care needs, ensuring that Equality, Diversity and Inclusion principles are applied at all times.
•
Comply with the Code of Conduct.
•
Undertake any other duties that may be considered commensurate with the level of the post and that are set out in the care plan.
•
Promote Crossroads Care Surrey’s services and options of support.