Lead Service Transition Manager
| Dyddiad hysbysebu: | 17 Medi 2025 |
|---|---|
| Cyflog: | £60,300 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 30 Medi 2025 |
| Lleoliad: | Cardiff, Cardiff County |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 428078 |
Crynodeb
As a Lead Transition Service Manager, your main day to day responsibilities will be to:
Enable the process to transition projects to live service in a safe and structured manner, engaging with project teams and Enterprise Services teams to ensure a standard set of transition gateways are met and that a consistent set of Service Operations requirements are incorporated into service designs.
Ensure and assure that the required people, processes, suppliers and tools are in place to accept new services.
Drive work forward to meet delivery deadlines, without compromising quality of delivered service.
Make recommendations on rollout approaches, acceptance planning, handover requirements, quality assurance activities and early-life support.
Work collaboratively by establishing and maintaining strong relationships with project teams, Service Management and third-party suppliers to solve problems and overcome obstacles.
Drive the transition process, including prioritisation, risk management and dependency activities to ensure effective transition.
Onboard the new service on to the Home Office ServiceNow ITSM tooling working effectively with project teams, the Service Architect, support teams, technical teams and commercial teams to ensure that all parties have a thorough understanding of the service that they are providing or consuming.
Due to the requirements of the role, the successful candidates will be required to work full-time (37 hours per week).
Enable the process to transition projects to live service in a safe and structured manner, engaging with project teams and Enterprise Services teams to ensure a standard set of transition gateways are met and that a consistent set of Service Operations requirements are incorporated into service designs.
Ensure and assure that the required people, processes, suppliers and tools are in place to accept new services.
Drive work forward to meet delivery deadlines, without compromising quality of delivered service.
Make recommendations on rollout approaches, acceptance planning, handover requirements, quality assurance activities and early-life support.
Work collaboratively by establishing and maintaining strong relationships with project teams, Service Management and third-party suppliers to solve problems and overcome obstacles.
Drive the transition process, including prioritisation, risk management and dependency activities to ensure effective transition.
Onboard the new service on to the Home Office ServiceNow ITSM tooling working effectively with project teams, the Service Architect, support teams, technical teams and commercial teams to ensure that all parties have a thorough understanding of the service that they are providing or consuming.
Due to the requirements of the role, the successful candidates will be required to work full-time (37 hours per week).
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.