CCTV Control Room Operator
| Posting date: | 17 September 2025 |
|---|---|
| Salary: | £25,583 to £26,824 per year, pro rata |
| Additional salary information: | Band C SCP 5-8 (£25,583 - £26,824 per annum pro rata) |
| Hours: | Part time |
| Closing date: | 03 October 2025 |
| Location: | Operations and Development Centre, Roway Lane, Oldbury, B69 3ES |
| Remote working: | On-site only |
| Company: | Sandwell Council |
| Job type: | Permanent |
| Job reference: | SAND000009037 |
Summary
You will be expected to work as part of a team to monitor and operate all systems within the Control Room in an efficient, proactive and reactive manner. Systems to include CCTV and door-entry control and intercom communications. You will gather evidence of breaches of tenancy, anti-social behaviour and acts of a criminal nature. You will communicate with and assist residents, members of the public and all partners as required.
You will be expected to,
Monitor and operate all systems within the Control Room, including CCTV, door entry systems and intercoms using the relevant operating procedures, Legislation and Codes of Practice.
To liaise, exchange intelligence and actively promote partnerships with the Police, Sandwell Environmental Protection Officers, SMBC Officers and other Enforcement Agencies to ensure the appropriate and targeted use of all systems.
To provide an efficient, appropriate and courteous radio, intercom and telephone answering service and deal efficiently with all enquiries as they are received to a satisfactory conclusion.
A Level 2 certificate for CCTV Operatives is required for this post.
Hours: 4 on 4 off shift pattern, 29.5 hours per week.
Closing date: 3/10/2025
Interview date: Week commencing 13/10/2025
For an informal discussion or any queries, please contact Jason Flannagan on 0121 569 5069
We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.
You will be expected to,
Monitor and operate all systems within the Control Room, including CCTV, door entry systems and intercoms using the relevant operating procedures, Legislation and Codes of Practice.
To liaise, exchange intelligence and actively promote partnerships with the Police, Sandwell Environmental Protection Officers, SMBC Officers and other Enforcement Agencies to ensure the appropriate and targeted use of all systems.
To provide an efficient, appropriate and courteous radio, intercom and telephone answering service and deal efficiently with all enquiries as they are received to a satisfactory conclusion.
A Level 2 certificate for CCTV Operatives is required for this post.
Hours: 4 on 4 off shift pattern, 29.5 hours per week.
Closing date: 3/10/2025
Interview date: Week commencing 13/10/2025
For an informal discussion or any queries, please contact Jason Flannagan on 0121 569 5069
We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.