Administrator - Reception - 6 Month Fixed Term Contract
| Posting date: | 16 September 2025 |
|---|---|
| Salary: | £14.56 per hour |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 30 September 2025 |
| Location: | Birmingham, West Midlands County, B16 8TP |
| Company: | Housing 21 |
| Job type: | Permanent |
| Job reference: | 1138104 |
Summary
Hours: 35 per week
Shift Pattern: Mon - Fri 9:00am - 5:00pm
The role
We are currently looking to recruit a Reception Administrator here at Housing 21.
Within the role you will provide an efficient front line service to the organisation ensuring high standards of customer services at all times. You will be the first person a visitor or customer meets or speaks to on the telephone and therefore a high level of customer care and professionalism is key to this role. Curious to know more? If you’re looking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a look at the job description attached. We’d love to meet you!
What we’re looking for
The essential requirements for the role include:
· Previous experience working in Customer Services preferably in a corporate environment
· Good working knowledge of a switchboard
· General office experience
· Good standard of education to GCSE standard or equivalent
Why us?
It’s a great time to join us. Did we mention we’re a Platinum Investors in People organisation, placing us among the top two percent of organisations assessed?
We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light
Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.
As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon on offer being made.
With an exciting national development programme for older people’s housing, there’s never been a better time to join Housing 21.
Closing date for applications 30 September 2025
Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.
Shift Pattern: Mon - Fri 9:00am - 5:00pm
The role
We are currently looking to recruit a Reception Administrator here at Housing 21.
Within the role you will provide an efficient front line service to the organisation ensuring high standards of customer services at all times. You will be the first person a visitor or customer meets or speaks to on the telephone and therefore a high level of customer care and professionalism is key to this role. Curious to know more? If you’re looking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a look at the job description attached. We’d love to meet you!
What we’re looking for
The essential requirements for the role include:
· Previous experience working in Customer Services preferably in a corporate environment
· Good working knowledge of a switchboard
· General office experience
· Good standard of education to GCSE standard or equivalent
Why us?
It’s a great time to join us. Did we mention we’re a Platinum Investors in People organisation, placing us among the top two percent of organisations assessed?
We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light
Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.
As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon on offer being made.
With an exciting national development programme for older people’s housing, there’s never been a better time to join Housing 21.
Closing date for applications 30 September 2025
Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.