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Telephonist/Receptionist

Job details
Posting date: 16 September 2025
Salary: £24,465.00 per year
Additional salary information: £24465.00 a year
Hours: Full time
Closing date: 23 September 2025
Location: Stoke-on-Trent, ST4 6AZ
Company: NHS Jobs
Job type: Permanent
Job reference: C9232-25-0260

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Summary

You will be responsible for receiving telephone calls in a professional, polite manner and redirecting calls to respective departments and undertaking various front of house reception duties. You must have a calm disposition, well organised, have a flexible approach, ability to work on your own and to be a team player with excellent communication skills. The ability to work under pressure and use your own initiative is essential. Experience in operating a computerised switchboard, the ability to follow Trust procedures and maintain records is essential. You will be expected to provide cover for other staff for annual leave and other absences.

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