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Customer Services Assistant (Fixed term for 1 year), Fort William - HGH19146

Job details
Posting date: 22 July 2025
Salary: £28,665.00 to £31,376.00 per year
Hours: Full time
Closing date: 04 August 2025
Location: Lochaber, PH33 6RQ
Company: Highland Council
Job type: Permanent
Job reference: HGH19146

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Summary

Job Description

Post Title: Customer Services Assistant
Location: Fort William
Hours: 35 hours per week
Duration: Fixed term for 1 year
Salary: £28,685 - £31,376
p.a.

For internal applicants, this is a secondment oppiortunity. Please ask for your line manager's permission before applying.

Salary placing will normally be at the first point of the scale.

Contact Person: Stirling Mckellar Tel: 01463 785175

Job Purpose: To support, manage and assist in the delivery of a professional and efficient frontline service throughout the customer service network. Resolving customer requests for service and information and assisting in the day to day operation of the customer services office. Specific duties may vary from location to location.

Please APPLY ONLINE. If you are unable to apply online and you wish to request an offline application pack, please contact Business Support, T: 01955 608279 (24 hour voicemail) quoting the post reference number above.

Please find the Job Description below.

The Highland Council is an Equal Opportunities employer and is committed to improving the diversity of its workforce. We welcome applications from people from all backgrounds, representative of the communities we serve. We champion diversity, inclusion and wellbeing within the workplace.

As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post.

Shortlisted applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder.

Requirements

Relevant experience of delivering a professional customer focused
front line service.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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