Private Patient Administrator
| Posting date: | 18 July 2025 |
|---|---|
| Salary: | £25,883.00 to £26,958.00 per year |
| Additional salary information: | £25883.00 - £26958.00 a year |
| Hours: | Full time |
| Closing date: | 27 July 2025 |
| Location: | Slough, SL2 4HL |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9151-25-0870 |
Summary
KEY TASKS & Responsibilities: To provide an efficient Bookings administration service for patients, consultants. To receive Private Patient Bookings via email and process via internal systems To produce admission letters and reports using IT and keyboard skills To be responsible for the booking of private outpatient appointments. To be responsible for taking payments for admissions and appointments Inform patients of admission/pre-assessment, appointment dates via telephone Collating non-complex Treatment Packages for Self- funding patients Liaise with ward staff to organise maximum and efficient use of bed capacity To effectively manage the private CT & MRI appt diaries. To maintain accurate records on EPIC and Compucare and all other internal NHS/private patient system. To collate and accurately enter and record operating theatre scheduling information on the theatre management system. To be responsible for ensuring patient confidentiality and security of data in accordance with organisational requirements and the Data Protection Act. To establish the insurance details of each patient at the time of booking and ascertain pre-authorisation from insurance companies, as required Obtain Medical Reports for insurance companies to confirm pre-authorisation To deal with general enquiries, maintaining high standards of customer care and communication, meeting the required customer care initiatives set by the Trust To carry out general office duties, including o To plan and organise own load schedule with the use of appropriate planning aids, demonstrating good time management and an ability to cope with the unexpected. o To obtain and organise information in support of own work activities, maintaining confidentiality in accordance with organisational procedures. o To maintain the high standards of the department by contributing towards individual and team objectives. Insurance To collate information for pre-authorisation from the insurance companies for both In and Outpatients. Liaising directly with the insurance to obtain adequate authorisation.