Student Support Officer
| Dyddiad hysbysebu: | 18 Gorffennaf 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 31 Gorffennaf 2025 |
| Lleoliad: | Nantwich, Cheshire, CW5 6DF |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | eTeach UK Limited |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 1499531 |
Crynodeb
Job Title: Student Services OfficerStatus: Permanent, 37 hours per weekClosing Date: Midnight, Wednesday 30th July 2025Assessment Centre Date: Friday 8th August 2025OverviewReaseheath College is a forward thinking and dynamic College providing an excellent educational experience to over 4,500 students a year. Our Student Services team operate across the campus offering support, supervision and safeguarding for all students.About the roleWe are looking for an energetic and enthusiastic individual to join the Student Services team supporting delivery of the safety and wellbeing of all learners on site, with a focus on supporting and developing our students, including residential students, in their personal, social and life skills.The fundamental purpose of this role is to develop our students and ensure a high student experience, this will include monitoring and supervising behaviours on campus and in halls of residence. The successful applicant will have good communication skills and be able to develop excellent professional relationships with young people and their parents/carers, curriculum and other support areas. The successful applicant will also be involved in locking up procedures and Campus security.Key responsibilities:Work with the Head of Student Services and the wider safeguarding team to contribute fully in striving to achieve all elements of the National Minimum Standards.Contribute to ensuring students/customers stay and/or visit to Reaseheath is rewarding and enjoyable.Work to provide a safe and secure environment that enables students to develop personal, social and life skills.Take part in regular patrolling of the campus and accommodation buildings.Utilise College systems to full effect in order to maximise effectiveness of information shared including creation of reports. The successful candidate will:Level 2 Maths & English or equivalent.Evidence of an excellent understanding of issues to do with equality, diversity and inclusion.Willingness to undertake training as required including First Aid, Fire Safety Awareness, Conflict Resolution, Customer Service and Presentation Skills.An understanding of OFSTED National Minimum Standards would be desirable.Full clean driving license. We can offer you:35 days annual leave plus bank holidaysA two-week festive/New Year shut downGenerous pension scheme with an employer contribution of 20.8%Enhanced sick pay of up to 6 months full pay depending upon serviceOn site gym membership availablePluxee reward scheme For more information, please refer to the additional job description.Please note this role constitutes ‘regulated activity’ as defined by the Protection of Freedom Act 2012. The successful candidate will therefore be required to undertake an enhanced DBS check with barred list information prior to starting employment. You must also have the right to work in the UK and will be required to provide evidence to support this. In addition, online checks will be carried out during the recruitment process. This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. Equality, Diversity and InclusionReaseheath College is committed to achieving its public sector general equality duty, which is set out in the Equality Act 2010. The College has a clear mission and clear values, which incorporate equality, diversity and inclusion. The College staff recruitment and selection process, CPD processes, policies and practice are designed to ensure that when employment decisions are made, they are based solely on the skills and qualities required for the position and comply with all relevant employment legislation and best practice standards.Disability SupportThe College is a Disability Confident Employer and will support any reasonable adjustments you require to perform your best during the recruitment process. You can contact the HR team should you require any adjustments during either your application or during the assessment centre. We reserve the right to close this vacancy earlier than the advertised close date if we receive a sufficient number of applications.We do not accept applications or speculative CVs through recruitment agencies.