Business Support Administrator
| Dyddiad hysbysebu: | 18 Gorffennaf 2025 |
|---|---|
| Cyflog: | £12.75 yr awr |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 17 Awst 2025 |
| Lleoliad: | WA5 7TN |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Arborvitae Care Services |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Job Purpose
To provide essential administration across the business, delivering the vital support to ensure the continued success of each of the departments.
Role Specific Competencies and Responsibilities
• Acting as first point of contact for external training enquiries, providing information and support to potential and current clients, promoting Company learning opportunities
• Managing the billing and invoicing of training delivered and attended
• Scheduling training sessions, booking venues where necessary, managing delegate lists and ensuring the availability of all necessary materials
• Maintaining accurate training records which are in line with both internal and external requirements
• Supporting in the administration of the learning management system, assigning training to users and troubleshooting where necessary
• Assisting with managing the L&D mailbox, responding to general enquires and escalating, where appropriate, to the L&D Manager
• Supporting the L&D team with various administrative tasks as directed
• Support the Residential Provision management teams with the effective management of the Referrals inbox, responding to queries, escalating and coordinating actions as necessary
• Assisting in the distribution of relevant Company information to external partners as directed
• Assisting the business with document management including the effective management of the SharePoint drive in line with relevant legislation/GDPR retention periods
• Ensuring that all correspondence and documents created are scanned/saved correctly on SharePoint in a logical and structure manner using the correct naming conventions
• Maintaining policy reviews, updates, logs and version controls
• Assisting with both internal and external audits and inspections, including scheduling and preparation
Person Specification:
• Excellent communication skills, both written and verbal (E)
• Thorough approach to tackling problems and the ability to work methodically (E)
• Ability to prioritise effectively, excellent time management and the ability to meet deadlines (E)
• Proactive and resourceful (E)
• Ability to work independently and as part of a team (E)
• Accuracy (E)
• Keen eye for identifying and resolving discrepancies (E)
• Resilient (E)
• Meticulous attention to detail (E)
• Competent in Microsoft Office suite in particular Excel (E)
• Experience of learning management systems (D)
To provide essential administration across the business, delivering the vital support to ensure the continued success of each of the departments.
Role Specific Competencies and Responsibilities
• Acting as first point of contact for external training enquiries, providing information and support to potential and current clients, promoting Company learning opportunities
• Managing the billing and invoicing of training delivered and attended
• Scheduling training sessions, booking venues where necessary, managing delegate lists and ensuring the availability of all necessary materials
• Maintaining accurate training records which are in line with both internal and external requirements
• Supporting in the administration of the learning management system, assigning training to users and troubleshooting where necessary
• Assisting with managing the L&D mailbox, responding to general enquires and escalating, where appropriate, to the L&D Manager
• Supporting the L&D team with various administrative tasks as directed
• Support the Residential Provision management teams with the effective management of the Referrals inbox, responding to queries, escalating and coordinating actions as necessary
• Assisting in the distribution of relevant Company information to external partners as directed
• Assisting the business with document management including the effective management of the SharePoint drive in line with relevant legislation/GDPR retention periods
• Ensuring that all correspondence and documents created are scanned/saved correctly on SharePoint in a logical and structure manner using the correct naming conventions
• Maintaining policy reviews, updates, logs and version controls
• Assisting with both internal and external audits and inspections, including scheduling and preparation
Person Specification:
• Excellent communication skills, both written and verbal (E)
• Thorough approach to tackling problems and the ability to work methodically (E)
• Ability to prioritise effectively, excellent time management and the ability to meet deadlines (E)
• Proactive and resourceful (E)
• Ability to work independently and as part of a team (E)
• Accuracy (E)
• Keen eye for identifying and resolving discrepancies (E)
• Resilient (E)
• Meticulous attention to detail (E)
• Competent in Microsoft Office suite in particular Excel (E)
• Experience of learning management systems (D)