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Accommodation Advisor

Job details
Posting date: 18 July 2025
Salary: £24,493.00 to £28,000.00 per year
Hours: Full time
Closing date: 17 August 2025
Location: Newport, Isle Of Wight
Remote working: On-site only
Company: WP Recruitment & HR Ltd
Job type: Permanent
Job reference:

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Summary

Industry: Housing

Location: Newport

Hours: 37 hours - 8.30 a.m. - 4.30 p.m.

Days: Monday - Friday

Duration: Fixed Term Contract till end of September 2026

Duties:

Provide help, advice and support to customer queries in Housing, Repairs, Complaints and all other business services.
Meeting and greeting customers, contractors and visitors.
Handling payments and reconciling customer accounts.
Processing bookings, collecting and distributing keys.
Creating tenancy agreements.
Managing site health and safety inspections.
Updating in-house database and dealing with all aspects of property and general administration.

Experience:

Must have strong administrative experience with excellent communication and customer service skills, from within the housing, accommodation or lettings sector.
Must have a good level of numeracy, accuracy and a high attention to detail.
Must have a high level of organisational skills and be able to effectively prioritise workload as well as being able to work on own and as part of a team.
A DBS check will be undertaken for the successful candidate.

Salary: £24,493 - £28,000 per annum, dependent on experience

By submitting your CV to WP Recruitment & HR Ltd, you imply consent to our agency processing your personal data, please see our GDPR webpage for further information: https://www.wprecruitment.co.uk/candidate-info/gdpr/
If we think we can assist you, we will invite you to register with our agency, WP Recruitment & HR Ltd., in order to be considered for vacancies.
If you are already registered with our agency, please contact our office directly on 01983 822615 for further details

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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