Principal Partnership Support Manager
| Dyddiad hysbysebu: | 18 Gorffennaf 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Salary £51,802 to £58,377 (West Suffolk Grade 8, pay award pending) if appointed on career progression route. Salary £61,218 to £68,805 (West Suffolk Service Manager grade, award pending) depending on experience and qualifications |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Awst 2025 |
| Lleoliad: | East Anglia, UK |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 5 ddiwrnod yr wythnos |
| Cwmni: | Anglia Revenues Partnership |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
RESPONSIBLE TO: Head of the Anglia Revenues Partnership (ARP)
RESPONSIBLE FOR: Systems, Finance, Communications, Admin and HR Support Services as part of the senior management team of the ARP (in respect of current and future members of the partnership agreement).
LIAISON WITH: Operational Improvement Board, all Managers and Staff at all partnering authorities, Council, External Agencies and Councillors.
MAIN JOB PURPOSE:
To lead and manage the delivery of Partnership Support Services within the ARP, ensuring services are efficient, effective, and aligned with the strategic priorities of each partner council. The role supports the Head of ARP in delivering statutory compliance, minimising risk, and driving continuous improvement across the partnership.
KEY RESPONSIBILITIES:
1. Oversee the strategic and operational delivery of support services including systems, finance, communications, administration, and HR.
2. Ensure compliance with statutory standards and relevant legislation, supporting the achievement of ARP service plans.
3. Lead on key projects and initiatives, contributing to business and workforce planning, attend various meetings and advising on budget management to enhance service efficiency.
4. Prepare and present business cases and reports to various governance bodies including the Operational Improvement Board, Joint Committee, member groups and represent the Council accordingly, as directed.
5. Support the Head of ARP in researching and evaluating commercial opportunities, promoting innovation and customer-focused service improvements.
6. Formulate, plan, forecast and manage multiple service area budgets, ensuring effective resource allocation and financial control.
7. Lead and participate in procurement and contract management activities related to revenues and benefits service delivery.
8. Foster collaborative working across multiple matrix projects across all ARP service areas, building constructive relationships and positive communications with internal and external stakeholder and gaining multi-level feedback.
9. Provide inspirational leadership, resolving complex personnel issues, empowering direct reports and modelling positive change.
10. Conduct performance reviews (PDRs), one-to-ones, mentor managers in leadership development, provide succession planning for direct reports and performance manage where necessary.
11. Ensure councils meet all legislative, constitutional, and policy requirements, providing guidance to elected members and senior officers on business direction, priorities, risks and budget constraints.
12. Promote health and safety compliance and ensure mandatory training is completed across service areas and is fully compliant with the Data Protection Policy.
13. Communicate effectively across the partnership, delivering positive and motivational messages, speaking and representing ARP at All Staff Briefings, business briefings, seminars, networking events and conferences.
14. Pursue ongoing professional development, including understanding of core policies, procedures, ARP guidelines and completion of the IRRV Diploma and Honours qualification.
15. Deputise for other Principal Managers or Heads of Service as required.
16. Undertake additional responsibilities as delegated by the Head of ARP.
NOTE: The post holder will be responsible for the service areas listed at the top of this Job Description, however these are subject to change based on the needs of the service, with prior agreement.
The key responsibilities listed may be changed depending on the operational circumstances of the partnership and other associated local authorities.
RESPONSIBLE FOR: Systems, Finance, Communications, Admin and HR Support Services as part of the senior management team of the ARP (in respect of current and future members of the partnership agreement).
LIAISON WITH: Operational Improvement Board, all Managers and Staff at all partnering authorities, Council, External Agencies and Councillors.
MAIN JOB PURPOSE:
To lead and manage the delivery of Partnership Support Services within the ARP, ensuring services are efficient, effective, and aligned with the strategic priorities of each partner council. The role supports the Head of ARP in delivering statutory compliance, minimising risk, and driving continuous improvement across the partnership.
KEY RESPONSIBILITIES:
1. Oversee the strategic and operational delivery of support services including systems, finance, communications, administration, and HR.
2. Ensure compliance with statutory standards and relevant legislation, supporting the achievement of ARP service plans.
3. Lead on key projects and initiatives, contributing to business and workforce planning, attend various meetings and advising on budget management to enhance service efficiency.
4. Prepare and present business cases and reports to various governance bodies including the Operational Improvement Board, Joint Committee, member groups and represent the Council accordingly, as directed.
5. Support the Head of ARP in researching and evaluating commercial opportunities, promoting innovation and customer-focused service improvements.
6. Formulate, plan, forecast and manage multiple service area budgets, ensuring effective resource allocation and financial control.
7. Lead and participate in procurement and contract management activities related to revenues and benefits service delivery.
8. Foster collaborative working across multiple matrix projects across all ARP service areas, building constructive relationships and positive communications with internal and external stakeholder and gaining multi-level feedback.
9. Provide inspirational leadership, resolving complex personnel issues, empowering direct reports and modelling positive change.
10. Conduct performance reviews (PDRs), one-to-ones, mentor managers in leadership development, provide succession planning for direct reports and performance manage where necessary.
11. Ensure councils meet all legislative, constitutional, and policy requirements, providing guidance to elected members and senior officers on business direction, priorities, risks and budget constraints.
12. Promote health and safety compliance and ensure mandatory training is completed across service areas and is fully compliant with the Data Protection Policy.
13. Communicate effectively across the partnership, delivering positive and motivational messages, speaking and representing ARP at All Staff Briefings, business briefings, seminars, networking events and conferences.
14. Pursue ongoing professional development, including understanding of core policies, procedures, ARP guidelines and completion of the IRRV Diploma and Honours qualification.
15. Deputise for other Principal Managers or Heads of Service as required.
16. Undertake additional responsibilities as delegated by the Head of ARP.
NOTE: The post holder will be responsible for the service areas listed at the top of this Job Description, however these are subject to change based on the needs of the service, with prior agreement.
The key responsibilities listed may be changed depending on the operational circumstances of the partnership and other associated local authorities.