Macmillan Benefits Advisor - Doncaster
| Posting date: | 18 July 2025 |
|---|---|
| Salary: | £25,000 per year |
| Hours: | Full time |
| Closing date: | 13 August 2025 |
| Location: | Doncaster, South Yorkshire |
| Remote working: | On-site only |
| Company: | Hull Community and Voluntary Services |
| Job type: | Temporary |
| Job reference: |
Summary
Are you looking for an opportunity to make a real difference to people’s lives? Are you someone who is resilient with an empathetic nature whilst also being highly organised?
If so we have an exciting opportunity for someone to join our team in Doncaster working on this valuable service.
About Us
Meeting New Horizons delivers a range of projects across the Yorkshire and Humber region that provide services that are of benefit to local individuals and communities. In Doncaster, we currently deliver a Benefits Advice Service in partnership with Macmillan Cancer Support.
Delivered by a team of advisors, the service acts a one-stop-shop for people affected by cancer to access independent and confidential advice and information. The service supports people from the point of diagnosis through treatment and onwards, and provides advice on welfare benefits and entitlements, offers advocacy and support at benefit Tribunals, and provides access to Macmillan and other charity grants.
The aim of the service is to ensure that all those affected by cancer are aware of and have access to welfare entitlements and other available support. The service aims to alleviate some of the financial stress and burden, by taking on the responsibility for accessing such support, enabling individuals to reduce stress, help them deal emotionally with their situation and allows them to focus on their treatment and recovery.
The role
Working primarily office based, this role will provide a first point of contact triage service, to assess the service user’s financial situation, determine which benefits and support may be available to them, and identify the optimum timeframe for the next contact and person-centred plan.
This is a varied role which will involve working within an office environment, as well as in the community and within client’s own homes or other local settings. The role will deliver a full benefits casework service, including a first point of contact triage service to assess the service user’s financial situation, determine which benefits and support may be available to them, and identify the optimum timeframe for the next contact. You will also assist clients with form completion and applications for benefits, grants and other support, including assisting with disputes and appeals/tribunals. The post holder will also have responsibility for liaising with other statutory agencies to ensure service users receive all assistance available.
The ideal candidate will have welfare benefit casework experience within the last 12 months and be able to work independently as well as part of our team.
Package
The post has a salary of £25,000 per annum with a wide range of access to training and personal development opportunities. You will be based at our offices at Armstrong House, First Avenue, Robin Hood Airport, Doncaster DN9 3GA.
This can be a full or part time position for the right candidate, full time is based on a 35 hour working week and so offers a good work life balance. We also open to secondment and University placement opportunities. 7 month fixed term contract.
We also provide 25 days holiday plus bank holidays per year. A company health plan is also provided following successful completion of probation. The post will be subject to an enhanced DBS check.
How to Apply
For further information about this role please contact Nicky Parkin, Service Manager on 01302 802005 or email nparkin@meetingnewhorizons.co.uk.
To apply for the position, please send a complete CV and a covering letter outlining how you meet the essential criteria for the role to:
Rachael Fischer
Head of HR & Operations
Hull CVS & Meeting New Horizons
The Strand
75 Beverley Road
Hull
HU3 1XL
Direct Tel: 01482 595530
rfischer@hull-cvs.co.uk
Closing date: Sunday 17th August 2025
Interview date: Thursday 28th August 2025
If so we have an exciting opportunity for someone to join our team in Doncaster working on this valuable service.
About Us
Meeting New Horizons delivers a range of projects across the Yorkshire and Humber region that provide services that are of benefit to local individuals and communities. In Doncaster, we currently deliver a Benefits Advice Service in partnership with Macmillan Cancer Support.
Delivered by a team of advisors, the service acts a one-stop-shop for people affected by cancer to access independent and confidential advice and information. The service supports people from the point of diagnosis through treatment and onwards, and provides advice on welfare benefits and entitlements, offers advocacy and support at benefit Tribunals, and provides access to Macmillan and other charity grants.
The aim of the service is to ensure that all those affected by cancer are aware of and have access to welfare entitlements and other available support. The service aims to alleviate some of the financial stress and burden, by taking on the responsibility for accessing such support, enabling individuals to reduce stress, help them deal emotionally with their situation and allows them to focus on their treatment and recovery.
The role
Working primarily office based, this role will provide a first point of contact triage service, to assess the service user’s financial situation, determine which benefits and support may be available to them, and identify the optimum timeframe for the next contact and person-centred plan.
This is a varied role which will involve working within an office environment, as well as in the community and within client’s own homes or other local settings. The role will deliver a full benefits casework service, including a first point of contact triage service to assess the service user’s financial situation, determine which benefits and support may be available to them, and identify the optimum timeframe for the next contact. You will also assist clients with form completion and applications for benefits, grants and other support, including assisting with disputes and appeals/tribunals. The post holder will also have responsibility for liaising with other statutory agencies to ensure service users receive all assistance available.
The ideal candidate will have welfare benefit casework experience within the last 12 months and be able to work independently as well as part of our team.
Package
The post has a salary of £25,000 per annum with a wide range of access to training and personal development opportunities. You will be based at our offices at Armstrong House, First Avenue, Robin Hood Airport, Doncaster DN9 3GA.
This can be a full or part time position for the right candidate, full time is based on a 35 hour working week and so offers a good work life balance. We also open to secondment and University placement opportunities. 7 month fixed term contract.
We also provide 25 days holiday plus bank holidays per year. A company health plan is also provided following successful completion of probation. The post will be subject to an enhanced DBS check.
How to Apply
For further information about this role please contact Nicky Parkin, Service Manager on 01302 802005 or email nparkin@meetingnewhorizons.co.uk.
To apply for the position, please send a complete CV and a covering letter outlining how you meet the essential criteria for the role to:
Rachael Fischer
Head of HR & Operations
Hull CVS & Meeting New Horizons
The Strand
75 Beverley Road
Hull
HU3 1XL
Direct Tel: 01482 595530
rfischer@hull-cvs.co.uk
Closing date: Sunday 17th August 2025
Interview date: Thursday 28th August 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.