Adaptations Co-Ordinator
| Dyddiad hysbysebu: | 18 Gorffennaf 2025 |
|---|---|
| Cyflog: | £28,163 i £30,559 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 03 Awst 2025 |
| Lleoliad: | Cheltenham, Gloucestershire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Cheltenham Borough Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | JOB/162 |
Crynodeb
Join Us as an Adaptations Coordinator at Cheltenham Borough Council – Helping Everybody Live Safely and Independently at Home
Are you passionate about improving lives and making a real difference in your community? Cheltenham Borough Council is looking for a proactive and detail-oriented Adaptations Coordinator to support our Disabled Facilities Grants (DFG) Team. Help residents live safely and independently in their homes by coordinating vital adaptations across all housing tenures; including homes which are rented from the council, social landlords, private landlords and privately owned.
What You’ll Do
- Be the first point of contact for referrals from Occupational Therapists and residents seeking home adaptations.
- Manage and update multiple databases including Uniform, internal spreadsheets, and Housing Services systems.
- Conduct means tests for DFG applications, handle sensitive financial data, and signpost applicants to relevant benefits.
- Liaise with internal teams and external agencies to ensure smooth processing—from asbestos surveys to land registry checks.
- Allocate referrals, support Surveyors and Grant Officers, and help determine the most suitable adaptation route.
- Maintain accurate casework records and prepare reports to support decision-making.
- Administer payments, manage shared mailboxes, and oversee web content related to DFG services.
- Handle low-level case management for straightforward DFG cases as needed.
What We’re Looking For
- A strong communicator with excellent organisational skills.
- Comfortable working with financial data and navigating multiple systems.
- A collaborative team player who can build effective relationships across departments.
- Someone who thrives in a customer-focused environment and is committed to delivering high-quality service.
We reserve the right to close applications prior to the closing date.
Are you passionate about improving lives and making a real difference in your community? Cheltenham Borough Council is looking for a proactive and detail-oriented Adaptations Coordinator to support our Disabled Facilities Grants (DFG) Team. Help residents live safely and independently in their homes by coordinating vital adaptations across all housing tenures; including homes which are rented from the council, social landlords, private landlords and privately owned.
What You’ll Do
- Be the first point of contact for referrals from Occupational Therapists and residents seeking home adaptations.
- Manage and update multiple databases including Uniform, internal spreadsheets, and Housing Services systems.
- Conduct means tests for DFG applications, handle sensitive financial data, and signpost applicants to relevant benefits.
- Liaise with internal teams and external agencies to ensure smooth processing—from asbestos surveys to land registry checks.
- Allocate referrals, support Surveyors and Grant Officers, and help determine the most suitable adaptation route.
- Maintain accurate casework records and prepare reports to support decision-making.
- Administer payments, manage shared mailboxes, and oversee web content related to DFG services.
- Handle low-level case management for straightforward DFG cases as needed.
What We’re Looking For
- A strong communicator with excellent organisational skills.
- Comfortable working with financial data and navigating multiple systems.
- A collaborative team player who can build effective relationships across departments.
- Someone who thrives in a customer-focused environment and is committed to delivering high-quality service.
We reserve the right to close applications prior to the closing date.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.