Senior Process Specialist
| Posting date: | 17 July 2025 |
|---|---|
| Salary: | £46,500 per year |
| Hours: | Full time |
| Closing date: | 31 July 2025 |
| Location: | Esher, Home Counties, KT10 8AU |
| Company: | Thames Water |
| Job type: | Permanent |
| Job reference: | 57303488 |
Summary
We have an exciting opportunity to join Thames Water as a Senior Process Specialist!
As part of your role, you will provide expert technical support and guidance to operational sciences and field teams to comply with business, statutory and regulatory objectives.
You will ensure the risks at all our assets and associated actions are communicated to the business, and any actions are progressed to the appropriate teams to prevent operational or statutory exceedances.
As part of the role, you will carry technical expertise and end-to-end treatment reviews on our operational sites to drive improvement and efficiency savings.
- Base Location: Esher (STW) - KT10 8AU
- Work Pattern: Hybrid - 36 Hours per Week (Mon-Fri)
What you will be doing as a Senior Process Specialist
- Provide technical support to Production and Capital Delivery Schemes to ensure that water quality requirements are met, conducting internal water treatment works process audits.
- You will be expected to undertake several proactive and reactive activities to ensure that water quality is maintained, and incidents are responded to, resolved and plans put in place to prevent any future problems in a timely and effective manner.
- You will also ensure the risks at all our assets and associated actions are communicated to the business, and any actions are progressed to the appropriate teams to prevent operational or statutory exceedances.
- As part of the role, you will carry technical expertise and end-to-end treatment reviews on our operational sites to drive improvement and efficiency savings.
- Carry out end-to-end treatment reviews on our Waste Water Treatment Works.
- Represent the company in meetings with stakeholders to build awareness internally & externally and maintain the reputation of the TW brand.
- Provide recommendations to both internal and external departments on how incidents can be prevented in the future.
- Work in a matrixed approach using technical skills to deliver the required programme.
- Participation in an out-of-hours technical support role is also required.
- Provide coaching, support and guidance to different teams.
What should you bring to the role?
- HNC or degree (or equivalent) in a Scientific or Engineering discipline.
- Significant experience in wastewater treatment processes is essential.
- Experience working with Sample Manager, EQUIS and SAP systems.
- Previous operational experience would be an advantage, although this is not essential.
- Being a registered or chartered scientist would be an advantage, although this is not essential.
- Good organisational, communication and interpersonal skills are also key to this role as you will be liaising with internal stakeholders within Thames Water on a day-to-day basis.
- Travel to other sites is required as a major part of this role; a driving license is essential.
- The ability to work logically and analytically and to maintain a positive and professional approach when dealing with customers is also essential.
What’s in it for you?
- Offering a salary from £46,500 per annum, depending on skills and experience.
- Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
- Generous Pension Scheme through AON.
- Pension: Maximum of 12% = 2x employee contribution.
- Performance Related Pay Plan (PRPP): Max (of salary) = 10%. On Target (of salary) = 5%.
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Find out more about our benefits and perks
Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.
So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
As part of your role, you will provide expert technical support and guidance to operational sciences and field teams to comply with business, statutory and regulatory objectives.
You will ensure the risks at all our assets and associated actions are communicated to the business, and any actions are progressed to the appropriate teams to prevent operational or statutory exceedances.
As part of the role, you will carry technical expertise and end-to-end treatment reviews on our operational sites to drive improvement and efficiency savings.
- Base Location: Esher (STW) - KT10 8AU
- Work Pattern: Hybrid - 36 Hours per Week (Mon-Fri)
What you will be doing as a Senior Process Specialist
- Provide technical support to Production and Capital Delivery Schemes to ensure that water quality requirements are met, conducting internal water treatment works process audits.
- You will be expected to undertake several proactive and reactive activities to ensure that water quality is maintained, and incidents are responded to, resolved and plans put in place to prevent any future problems in a timely and effective manner.
- You will also ensure the risks at all our assets and associated actions are communicated to the business, and any actions are progressed to the appropriate teams to prevent operational or statutory exceedances.
- As part of the role, you will carry technical expertise and end-to-end treatment reviews on our operational sites to drive improvement and efficiency savings.
- Carry out end-to-end treatment reviews on our Waste Water Treatment Works.
- Represent the company in meetings with stakeholders to build awareness internally & externally and maintain the reputation of the TW brand.
- Provide recommendations to both internal and external departments on how incidents can be prevented in the future.
- Work in a matrixed approach using technical skills to deliver the required programme.
- Participation in an out-of-hours technical support role is also required.
- Provide coaching, support and guidance to different teams.
What should you bring to the role?
- HNC or degree (or equivalent) in a Scientific or Engineering discipline.
- Significant experience in wastewater treatment processes is essential.
- Experience working with Sample Manager, EQUIS and SAP systems.
- Previous operational experience would be an advantage, although this is not essential.
- Being a registered or chartered scientist would be an advantage, although this is not essential.
- Good organisational, communication and interpersonal skills are also key to this role as you will be liaising with internal stakeholders within Thames Water on a day-to-day basis.
- Travel to other sites is required as a major part of this role; a driving license is essential.
- The ability to work logically and analytically and to maintain a positive and professional approach when dealing with customers is also essential.
What’s in it for you?
- Offering a salary from £46,500 per annum, depending on skills and experience.
- Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
- Generous Pension Scheme through AON.
- Pension: Maximum of 12% = 2x employee contribution.
- Performance Related Pay Plan (PRPP): Max (of salary) = 10%. On Target (of salary) = 5%.
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Find out more about our benefits and perks
Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.
So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.