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Band 5 - End of Life Coordinator, Voluntary Services

Job details
Posting date: 17 July 2025
Salary: £32,602.00 to £39,686.00 per year
Additional salary information: £32602.00 - £39686.00 a year
Hours: Full time
Closing date: 27 July 2025
Location: Watford, WD18 0HB
Company: NHS Jobs
Job type: Permanent
Job reference: C9360-25-0415

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Summary

As the End-of-Life Care (EOLC) Coordinator, you will oversee the compassionate and effective delivery of the Trusts Rose Volunteering Programme across all three hospital sites. You will be responsible for the full lifecycle of volunteer managementincluding recruitment, bespoke training, supervision, rota coordination, and ongoing support.You will: Lead the safe recruitment, onboarding, and deployment of EOLC volunteers, ensuring robust governance and emotional support structures are in place. Grow and diversify the EOLC volunteer base to meet the evolving needs of patients and staff. Promote the service across wards and departments, championing its value and integration into everyday hospital life. Coordinate volunteer rotas, maintain weekly contact with all active volunteers, and ensure the delivery of a high-quality, emotionally intelligent service. Liaise with community partners to share learning, strengthen relationships, and enhance continuity of care. Monitor and report on performance, including KPIs and annual impact reports. Support wider departmental initiatives, including contributing to the Volunteer Services Response Hub. Identify new volunteer opportunities, including support for quality improvement initiatives. Liaise with community organisations to share learning and extend engagement. Perform recruitment checks, risk assessments, and monitoring protocols. Work with the EOLC Nurse Educator and Chaplaincy team to refine training and referral systems. Provide cover for other volunteering functions and contribute to the volunteer hub rota. Embed volunteers into hospital life as visible partners in compassionate care. This is a key role in shaping compassionate, person-centred care at end-of-lifeand in demonstrating how volunteers can transform the patient and family experience.

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