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IT Support Officer

Job details
Posting date: 17 July 2025
Salary: £18.66 per hour
Additional salary information: per hour PAYE
Hours: Full time
Closing date: 15 August 2025
Location: Wembley, HA9 0FJ
Company: Triumph Consultants Ltd
Job type: Temporary
Job reference: Brent 5251272

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Summary



What's involved with this role:

JOB TITLE: IT Support Officer
REF: Brent 5251272
Pay rate: £18.66 per hour PAYE
Basic DBS required for this role
Driving Licence

The role:

On behalf of a local council, we are seeking an IT Support Officer for approximately 2 months.

You should have at least one year’s experience of working in an IT specific role, ideally in a managed services environment using Microsoft IT Services: MS Active Directory, Azure, Exchange and Intune.



Key Responsibilities may include:

Provide first and second-line technical support to council staff across various departments.
Administer and support Microsoft IT services, including Active Directory, Azure, Exchange, Intune
Assist in managing user accounts, permissions, and group policies.
Support the rollout of hardware, software, and system updates.
Help maintain a secure, stable, and efficient IT environment.
Work within a managed services structure, escalating issues where appropriate



What the client is looking for:

Previous experience of working in a technically complex IT environment
Able to identify, produce, and follow technical and non-technical processes and procedures.
Able to diagnose and resolve practical problems.
Able to prioritise a workload and focus on necessary tasks.
Able to adapt quickly to new developments in software and hardware.
Resourceful – able to fully utilise available tools to affect an efficient resolution to a problem.
Knowledge of the it infrastructure library ITIL framework.Able to work on projects to tight deadlines and budgets. Able to work in a team that delivers a range of high availability services.
Ability to work with a diverse range of customers with widely varying requirements and priorities.



How to Apply

Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.

We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.

If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us

AD

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.



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Job Ref: Brent 5251272


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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