Receptionist
| Posting date: | 15 July 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | £12.21 an hour |
| Hours: | Full time |
| Closing date: | 29 July 2025 |
| Location: | Pontardawe, SA8 4JU |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A5036-25-0003 |
Summary
Key Responsibilities: Greet and assist patients in person and over the phone in a courteous and professional manner. Manage appointment bookings, cancellations, and rescheduling using the practices system. Handle patient inquiries, providing accurate information and directing them to the appropriate healthcare professional. Process repeat prescriptions and liaise with pharmacies as required. Maintain confidentiality and handle sensitive patient information in line with GDPR and practice policies. Assist with administrative tasks, including scanning, filing, and updating patient records. Support clinicians and other staff members with operational needs. Ensure the reception area is tidy, organised, and welcoming. Follow health and safety guidelines and adhere to infection control procedures.