Health Care Co-ordinator
| Posting date: | 11 July 2025 |
|---|---|
| Salary: | £12.50 per hour |
| Additional salary information: | £12.50 an hour |
| Hours: | Full time |
| Closing date: | 01 August 2025 |
| Location: | Guildford, GU1 3NW |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A1729-25-0001 |
Summary
The following are the core responsibilities of the care co-ordinator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. the primary responsibilities: Maintaining and monitoring the practice appointment system b. Process personal, telephone and e-requests for appointmentsc. Answer incoming phone calls, transferring calls or dealing with the callers request appropriatelyd. Signpost patients to the correct service e.g. Pharmacists, MSK, online servicese. Initiating contact with and responding to, requests from patients, team members and external agenciesf. Entering data through the EMISweb clinical system and Docmang. Photocopy and scanning documentation as requiredh. Data entry of new and temporary registrations and relevant patient information as requiredi. Online access and proxy requestsj. Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative teamk. Manage all queries as necessary in an efficient mannerl. Maintain a clean, tidy, effective working area at all timesm. Monitor and maintain the reception area and notice boardsn. Support all clinical staff with general tasks as requestedo. Management of repeat prescriptions, ensuring they are processed accurately and efficiently