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Housing Officer

Job details
Posting date: 08 May 2025
Salary: £39,755 to £45,128 per year
Additional salary information: £39,755 - £45,128 per annum, pro rata (Salary placing dependant on skills and experience)
Hours: Full time
Closing date: 18 May 2025
Location: Bathgate, West Lothian
Remote working: Hybrid - work remotely up to 3 days per week
Company: Link Group Limited
Job type: Temporary
Job reference: LHHOBMAY25

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Summary

Come and work with us - at Link, people are at the heart of everything we do.

Our people have made our award-winning housing, care, repairs and maintenance and social enterprise, the success it is today.

Link Group has an active new build development programme of mixed tenure housing, and our workforce continues to grow, providing housing, repairs and investment as well as support to a range of customers across Scotland.

Link welcomes applications from candidates who are customer focussed, caring and passionate about providing professional housing services.

With over 10,700 homes for social rent, including retirement housing for older people, we aim to provide everyone with the best possible customer experience, delivered through our housing services teams.

This position is subject to a Level 1 Disclosure Scotland check.

The Role
Housing Officer – Bathgate – Fixed Term for 12 months to cover maternity leave
35 hours per week, Monday to Friday
Salary: £39,755 - £45,128 per annum, pro rata (Salary placing dependant on skills and experience)
Link Housing Limited will, subject to FCA approval, TUPE transfer to Link Group Limited on 1 July 2025.

About You
As a Housing Officer you will be responsible for the delivery of quality housing, estate and property management services to customers living within the Bathgate locality.

As a Housing Officer you will provide a personal, professional, effective, and responsive tenancy management service to our tenants, maintain rental income minimise rent debt, ensure tenancies and neighbourhoods are maintained to a good standard and manage letting activity through effective void management and allocations.

The postholder will have qualifications at Higher grade or SCQF level 6 or equivalent and have, or be willing to work towards, a professional housing qualification. An understanding of current housing legislation and how it applies in relation to tenancy management is essential for this role.

This role is front facing, working in our estates, geographically spread across the Bathgate locality.
Use and access to personal transport (including full UK driving licence) or access to equivalent transport that would still enable you to meet the specific role requirements to travel is essential for this role.

This role reports to the Bathgate Locality Housing Manager.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency.

For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?
As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.

As a Link employee, you'll likely benefit from the
following:
• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme
• 35 days’ holiday per year (inclusive of public holidays) pro rata plus an additional 1 day’s pro rata holiday per year after 1 years’ service up to a maximum of 40 days per year
• Opportunity to buy and sell holiday days
• Enhanced company sick and family friendly pay
• Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership
• Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options
• Access to an Electric vehicle leasing scheme, subject to the terms of the scheme
• Life assurance scheme providing death in service benefits to named beneficiaries
• Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services
• Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
• Annual flu vaccination
• Access to a savings and borrowing scheme
• Cycle to work scheme
• Travel season/travel ticket loan and much more!

For a full list of benefits available to employees, please see the following link - https://www.linkhousing.org.uk/what-we-do/work-for-us/

You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.

Closing Date: midnight on Sunday 18 May 2025

Interview Date: Interviews are being held on Monday 26 May 2025 and the location is to be confirmed

How to Apply
Our online application method is the most efficient way to apply and can be started by clicking the “Apply Now” button below. You must complete an application form to be considered for any of our vacancies, but you don’t need a CV to apply for our positions. Also, if you aren’t sure about how long you have to fill in the form, you will be able to save it and return to it by clicking on the ‘My Applications’ tab of the vacancy search page and entering your username and password.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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