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Technical Manager (Dairy Production Environment)
| Posting date: | 23 April 2025 |
|---|---|
| Salary: | £45,000 to £48,000 per year |
| Hours: | Full time |
| Closing date: | 23 May 2025 |
| Location: | Tewkesbury, South West, GL20 8JE |
| Remote working: | On-site only |
| Company: | Cotteswold Dairy |
| Job type: | Permanent |
| Job reference: | 56469129 |
Summary
Join Cotteswold Dairy – A Proud Family Business Since 1938
Location: Tewkesbury
Hours: 40 hours per week
Department: Technical
Reports to: Operations Director
Responsible for: Laboratory Manager, Quality Technician, Farm Liaison Officer
At Cotteswold Dairy, we are passionate about supporting local farmers, delivering high-quality dairy products, and providing exceptional customer service. As a family-owned business, we take pride in our commitment to sustainability, responsibility, and teamwork.
About the Role
We are looking for a Technical Manager to lead our Technical Department, ensuring food safety, quality assurance, and legal compliance across our operations. You will be responsible for driving quality standards, managing laboratory quality control, liaising with farms, and providing training in food safety.
Key Responsibilities
- Lead Quality Assurance operations and compliance initiatives
- To provide strategic leadership in the continuous improvement of food safety, technical compliance and culture development.
- Develop, maintain, and audit food safety systems (HACCP)
- Ensure BRC certification and manage external & customer audits
- Provide technical support for new product development (NPD)
- Investigate and resolve customer complaints, driving continuous improvement
- Oversee laboratory operations, ensuring high standards are maintained
- Manage and develop the Technical Team, including the Laboratory Manager, Quality Technician, and Farm Liaison Officer
What We’re Looking For
- Degree/HND in a food-related subject
- Experience in FMCG and working with BRC standards
- Previous management and leadership experience
- Internal & external auditing experience
- Strong food safety & HACCP knowledge (minimum Level 3)
- Excellent problem-solving and communication skills
- Ability to work independently with great attention to detail
- Experience in the dairy/food industry is highly desirable
- Proficiency in Microsoft Office
Why Join Us?
- Be part of a responsible and sustainable dairy community
- Work in a supportive, family-run business that values teamwork
- Play a key role in maintaining and improving our high-quality standards
- Ongoing professional development and training opportunities
If you have the passion, expertise, and leadership skills to make a difference, we’d love to hear from you.
About The Company
Established in 1938, Cotteswold Dairy is one of the UK’s leading independent family-owned dairies. We support local farmers and communities by delivering the freshest, finest quality products and first class customer service, adhering to the core values of the business.
Team Cotteswold:
At Cotteswold Dairy we recognise that we will achieve far greater success working as a team, with empathetic people management and valuing each other, our staff and our customers. The aim of ‘Team Cotteswold’ is to give a disciplined and determined effort to value everyone and everything and as a consequence make the Company the first preference for employees and customers alike over the long term.
The Team Cotteswold Purpose:
Being at the heart of a responsible and sustainable dairy community
Benefits:
- Competitive salary with opportunities for growth and advancement.
- 22 days' holiday plus bank holiday allowance; with an additional day after 3 years of service.
- Refer-a-friend bonus scheme (up to £500).
- Cycle to work scheme.
- Discounted products and delivery options.
- Enhanced Aviva pension scheme available to Managers.
- Health and wellbeing support through Simply Health.
Location: Tewkesbury
Hours: 40 hours per week
Department: Technical
Reports to: Operations Director
Responsible for: Laboratory Manager, Quality Technician, Farm Liaison Officer
At Cotteswold Dairy, we are passionate about supporting local farmers, delivering high-quality dairy products, and providing exceptional customer service. As a family-owned business, we take pride in our commitment to sustainability, responsibility, and teamwork.
About the Role
We are looking for a Technical Manager to lead our Technical Department, ensuring food safety, quality assurance, and legal compliance across our operations. You will be responsible for driving quality standards, managing laboratory quality control, liaising with farms, and providing training in food safety.
Key Responsibilities
- Lead Quality Assurance operations and compliance initiatives
- To provide strategic leadership in the continuous improvement of food safety, technical compliance and culture development.
- Develop, maintain, and audit food safety systems (HACCP)
- Ensure BRC certification and manage external & customer audits
- Provide technical support for new product development (NPD)
- Investigate and resolve customer complaints, driving continuous improvement
- Oversee laboratory operations, ensuring high standards are maintained
- Manage and develop the Technical Team, including the Laboratory Manager, Quality Technician, and Farm Liaison Officer
What We’re Looking For
- Degree/HND in a food-related subject
- Experience in FMCG and working with BRC standards
- Previous management and leadership experience
- Internal & external auditing experience
- Strong food safety & HACCP knowledge (minimum Level 3)
- Excellent problem-solving and communication skills
- Ability to work independently with great attention to detail
- Experience in the dairy/food industry is highly desirable
- Proficiency in Microsoft Office
Why Join Us?
- Be part of a responsible and sustainable dairy community
- Work in a supportive, family-run business that values teamwork
- Play a key role in maintaining and improving our high-quality standards
- Ongoing professional development and training opportunities
If you have the passion, expertise, and leadership skills to make a difference, we’d love to hear from you.
About The Company
Established in 1938, Cotteswold Dairy is one of the UK’s leading independent family-owned dairies. We support local farmers and communities by delivering the freshest, finest quality products and first class customer service, adhering to the core values of the business.
Team Cotteswold:
At Cotteswold Dairy we recognise that we will achieve far greater success working as a team, with empathetic people management and valuing each other, our staff and our customers. The aim of ‘Team Cotteswold’ is to give a disciplined and determined effort to value everyone and everything and as a consequence make the Company the first preference for employees and customers alike over the long term.
The Team Cotteswold Purpose:
Being at the heart of a responsible and sustainable dairy community
Benefits:
- Competitive salary with opportunities for growth and advancement.
- 22 days' holiday plus bank holiday allowance; with an additional day after 3 years of service.
- Refer-a-friend bonus scheme (up to £500).
- Cycle to work scheme.
- Discounted products and delivery options.
- Enhanced Aviva pension scheme available to Managers.
- Health and wellbeing support through Simply Health.