Diner Manager
| Dyddiad hysbysebu: | 21 Ebrill 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £38,500 to £50,000 per annum |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 22 Mai 2025 |
| Lleoliad: | SN7 8PY |
| Cwmni: | Mollie's Motels LTD |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | d2c2f505d71043c1a619 |
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WE ARE MOLLIE'S
Innovatively designed by Soho House, Mollie’s is a growing family of twenty-first century motel-diners with big ambitions for expansion. In spirit, Mollie’s was born in America – an offspring of the classic roadside motel and drive-in diner, a welcome stopover on a route to somewhere. We’ve borrowed the inviting red neon signs and the easy-going vibe, the burgers, the shakes, the bottomless coffee, a dash of nostalgia, but there’s nothing old-school about Mollie’s. Expect innovative digital check-in, EV chargers, designer rooms with a fresh Soho House look and affordable prices. Mollie’s has already been named as the ‘Best Budget Hotel’ in the Sunday Times Best Places to Stay, Best Innovator in the GQ Food & Drink Awards, and was awarded the Catey Award for Best Use of Technology.
Following the success of its first sites in Oxfordshire and Bristol, a third site in Manchester is currently underway and a further ten locations are already earmarked as part of the immediate expansion plan to forge a new ‘budget-luxe’ sector in the travel and leisure industry.
Mollie’s is now looking for a Diner Manager looking to build a successful career with an inventive, high growth brand at the forefront of the hospitality sector.
OUR PEOPLE
The Mollies’ team are warm, welcoming and customer focused, passionate about exceeding expectations and maintaining the highest standards of service we hold ourselves to. They are proud to work at Mollie’s and love to work collaboratively as a team to enhance the guest experience at every opportunity.
We are looking for candidates who are driven and have an eagerness to learn and build an exciting career with a fast growing, leading hospitality business.
You will be supported by state-of-the-art technology instead of legacy systems so we can create a seamless and logical way of doing things from the get-go. We want you to exceed your expectations. We will nurture your talent, encourage new skills and give you the tools to manage your future.
Mollie’s is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to Mollie’s.
REQUIREMENTS
We are looking for an experienced Diner Manager to oversee the daily operations of our Diner as well as provide support and strategic direction. You will plan and supervise the activities of our diverse team to ensure the smooth and profitable running of business.
You will be just as responsible for the customer journey as for strategising and preparing reports. You will actively managing and developing your team as well as being the person of reference for employees, clients and suppliers.
The Diner manager must be able to guide the employees to work as a well-functioning team and help them reach optimal performance. Therefore, the ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation. The goal is to enhance customer dedication and expand our clientele by strengthening our Mollie’s reputation. Your role is to increase and then maintain standards of service and to enhance the reputation Mollie’s at all times. Previous experience as a Restaurant or Diner manager is essential, a hospitality management or relevant field is desirable but not essential.
KEY RESPONSIBILITIES
- Day-to-day running of the diner, supervising work at all levels and setting clear objectives
- Overseeing the recruitment, onboarding, training and scheduling of the diner team
- Having regular reviews with the diner team and putting personal development plans in place
- Consistently delivering brand standards of service to guarantee the customer journey and manage our reputation.
- Managing team performance and reporting on KPI’s to enhance service standards.
- Oversee beverage stocktakes & ordering of beverages and consumables.
- Ensure strict compliance with health & safety regulations.
CORE STRENGTHS
- The supporting and development of a team
- Setting clear goals and objectives
- Advocacy of team members
- Coaching and mentoring
- Strong analytical and planning skills
- Organisation
- Communication
EXPERIENCE & REQUIREMENTS
- Previous experience as a restaurant/diner manager in a fast paced environment and of a large team (20+) is essential
- Fluency in English; knowledge of other languages is a bonus.
- A qualification in business/hospitality management is desirable but not essential.
- Personal License holder is preferable.
SUSTAINABILITY
- Foster a diverse and inclusive work environment by promoting equal opportunity, diversity, and inclusion in all aspects of the business.
- Act as an ambassador for Mollie’s social responsibility programs, encouraging employee participation and engagement.
- Drive social and environmental impact by integrating sustainability practices and principles into departmental strategies and operations.
BENEFITS
- Salary £38,500 to £50,000 per annum
- 30 days annual leave (Inclusive of Bank Holidays)
- Enhanced Company Maternity, Paternity and Adoption leave
- 10% Tronc Service Scheme
- Bonus scheme
- Complimentary food on shift
- Hospitality Rewards (Discounts Platform)
- Celebration Day- additional day of leave after three years of service
- Health and Dental Insurance
- Company sick pay
- 24 hour access to our wellness programme
- Mollie’s Career Pathway programme including Paid qualifications
- Heavily discounted food and accommodation across the brand
- Discount on cowshed and GHD products
- Length of Service Rewards
- Monthly awards scheme
- Up to £500 refer a friend scheme
- Birthday awards
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd