National Account Manager
| Dyddiad hysbysebu: | 14 Ebrill 2025 |
|---|---|
| Cyflog: | £12.21 i £20.21 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | Competitive |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 13 Mai 2025 |
| Lleoliad: | East Midlands, UK, NO CODE |
| Cwmni: | evo Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 1064955 |
Crynodeb
Company Overview
Banner is the UK’s largest business supplies and services company to both the public and private sectors. We provide facilities & PPE, technology, furniture, printed goods, managed print services and office stationery. We partner with companies both large and small, tailoring our approach to suit each workplace. Our customers trust us to deliver real business benefits that have a positive impact on our environment and communities. Our close consultative approach, combined with an industry-leading logistical capability, enables us to reduce costs, minimise waste and offer an excellent customer experience.
We aim at all times to be the partner that:
Business Leaders trust, that Buyers recommend and that Employees value.
As part of the EVO Group we are the UK’s no.1 distributor in our sector with a stock holding in excess of £50m. We have over 350 fleet vehicles, making over 18,000 deliveries per day. We pick over 100,000 lines per day in our 650,0000 plus square feet of warehousing.
Role Profile
To support growth in the Banner Healthcare Channel, we are looking to recruit a National Account Manager to both manage existing, and secure new customers in the North and Midlands. This is a great opportunity to join a professional, ambitious, and dynamic Healthcare centric team that’s looking for someone capable of contributing to the next stage of our continued development across multiple product categories. Ensuring we strategically align ourselves to support the NHS with their target of 80% contract/catalogue compliance, is essential to our offering to both our customers and suppliers.
Reporting directly to the Head of Banner Healthcare, this position is focused on the Account Management of a portfolio of Trusts, CCG’s and wider Healthcare customers within the Banner Healthcare Channel. The National Account Manager will be expected deliver sales and profit in line with Healthcare budgets. Responsible for high levels of customer retention and service satisfaction, the National Account Manager will actively demonstrate business acumen to secure category growth from within their current account base and conversion of new business opportunities within the Healthcare Sector.
The National Account Manager will also be expected to create, manage and maintain category GAP analysis to identify and target the most appropriate category opportunities, utilising company CRM.
The role requires a minimum of 3 years Healthcare sales experience, and the individual must have worked in the business supplies industry and have extensive knowledge of NHS Supply Chain.
The successful candidate will be expected to be able to demonstrate a robust history of proactive sales management including, but not limited to; achieving sales and profit targets, preparation of strategic plans and be a forward thinking team player.
The responsibilities include but are not limited to:
- Regularly visit key decision-making contacts within the Trusts with a view to understand and help shape their multi category procurement decisions.
- Retaining existing ‘Direct’ contracted customers, ensuring each contract receives a specific quota of service and pricing reviews throughout the year.
- Ensuring all key stakeholders within the Trusts are aware of our full NHSSC Tower/Framework portfolio, to support in creating, managing and converting a new business pipeline
- Support ‘switch and save’ opportunities with a view to diverting that spend to Banner/NHSSC
- Forging strong relationships with the regional NHSSC customer relationship managers
- Introducing new suppliers to the Healthcare team with a view to tendering for a place on the relevant Tower/Framework
- Building effective relationships with all key internal departments within the Banner business
- Assisting in implementation of new customers
- Introduction of wider (not in Tower scope) Value Added Categories and Services
- Focusing on switching any non-contracted business on to a call off agreement
- Liaising/communication with clients at all levels
Skills, knowledge, and qualities required:
The ideal candidate will possess the following:
- Minimum 3 years sales experience
- Strong negotiation and questioning skills
- Strong presentation skills
- Resiliance in reciveing pushbacks when doing Estate walkarounds
- Excellent product and market knowledge, knows and understands their customers business and business environment
- Specific sales and relationship management skills
- Experienced in maintaining, prospecting and successfully converting a new business pipeline
- Numerate, articulate, outgoing, enthusiastic, well-presented person with a natural confident manner
- Ability to work remotely and independently whilst contributing to a wider team effort.
- A self manager with strong initiative and a ‘can do’ attitude along with the proven ability and willingness to work well with other departments and as part of a team.
- Computer literate with a working knowledge of Microsoft Office Packages especially Excel, Word and PowerPoint.
- Excellent organisational and time management skills
- A full clean current UK Driving Licence
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