Service Advisor
| Dyddiad hysbysebu: | 11 Ebrill 2025 |
|---|---|
| Cyflog: | £30,500 i £33,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 11 Mai 2025 |
| Lleoliad: | IP31 |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Tru Talent |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 2894-41668 |
Crynodeb
Service Advisor
Salary: Up to £30,500 + x1.5 overtime
Location: Felixstowe
Hours: Mon-Fri - 42.5 hours
Job Type: Permanent
Benefits: 25 days holiday (increasing with service), employer-matched pension (up to 5%), healthcare cashback scheme, retail and leisure discounts, and company vehicle discounts.
About the Role
We are seeking a Parts & Service Advisor to join our newly opened Van Centre in Felixstowe. This role is ideal for someone with experience in automotive parts, customer service, or service advising, who thrives in a fast-paced environment and is committed to delivering excellent customer service.
As a Parts & Service Advisor, you will be the first point of contact for customers, handling vehicle service bookings, parts orders, and customer enquiries while ensuring smooth service operations.
Key Responsibilities
• Welcome customers professionally and assist with vehicle service bookings
• Provide clear communication regarding service updates, repair costs, and inspection reports
• Keep customers informed about timelines, additional work requirements, and pricing
• Maintain a clean and organised service reception area
• Ensure compliance with company health and safety policies
Parts Advisor Duties:
• Process customer and workshop parts orders accurately
• Manage parts stock, including ordering, receiving, and inventory control
• Maintain an efficient filing and retrieval system for parts and service documentation
• Ensure the parts department remains clean, organised, and well-stocked
Requirements
• Previous experience in a Parts Advisor, Service Advisor, or Customer Service role within the automotive industry (preferred)
• Strong communication and customer service skills
• Ability to work independently and as part of a team
• Computer proficiency, including GDS systems and general office software
• A positive, professional, and customer-focused attitude
What We Offer
• Competitive salary with career progression opportunities
• Overtime and bonus potential
• 25 days holiday, increasing with length of service
• Pension scheme with employer contributions up to 5%
• Healthcare cashback scheme covering medical expenses
• Retail, cinema, and theme park discounts
• Company vehicle discount scheme
Please contact James Jackson at Tru Talent on 07529136175 or 01202 237129, using reference (Service Advisor - Felixstowe) or click 'Apply Now'.