Business Analyst
| Posting date: | 26 March 2025 |
|---|---|
| Salary: | £65,000 to £75,000 per year |
| Hours: | Full time |
| Closing date: | 25 April 2025 |
| Location: | City Of London, London, EC3A 7JB |
| Company: | IPS Group Limited |
| Job type: | Permanent |
| Job reference: | 56197996 |
Summary
Location: City of London
Salary: £65,000-£75,000 plus benefits
The Company
Our client is a well-established provider of specialist commercial insurance solutions, offering tailored coverage to businesses of all sizes with both domestic and international risks. With access to multiple market platforms, including Lloyd’s, they enable brokers to find flexible solutions for clients across a broad range of industries in over 200 countries and territories.
The Role
Our client is seeking an experienced Business Analyst to support Business Relationship Directors (BRDs) in facilitating collaboration between underwriting teams, business functions, and Technology & Operations. The Business Analyst will play a crucial role in managing business requests, ensuring operational alignment, and supporting the successful delivery of projects.
Key Responsibilities
- Supporting BRDs in managing stakeholder relationships and ensuring effective communication between underwriting teams, business functions, and Technology & Operations.
- Assisting underwriting and supporting functions in submitting change requests, ensuring their needs are clearly understood, and validating that requests align with business priorities.
- Centralising the intake of change requests, conducting high-level assessments, and working with business stakeholders to determine priorities.
- Holding development teams accountable for delivering prioritised work requests and projects while maintaining coordination with business users.
- Building and maintaining strong relationships with underwriting teams, providing support on system-related requests and issue resolution.
- Acting as a key contact for escalations and incidents, ensuring swift resolution in collaboration with relevant teams.
- Supporting Technology & Operations teams, including project managers, testers, and developers, by providing underwriting-specific insights and business context.
- Assisting in the preparation of business cases, including background analysis and supporting materials.
- Managing small change initiatives from initiation to resolution in partnership with underwriting teams and technology functions.
- Ensuring smooth transition from business cases to project execution by supporting project managers and maintaining stakeholder engagement.
- Supporting underwriting and operational teams throughout the change lifecycle, improving adoption and business outcomes.
- Identifying and escalating risks and issues to the appropriate teams for resolution.
- Developing and maintaining process documentation related to business relationship management activities.
- Negotiating and influencing stakeholders to resolve conflicts and drive alignment.
- Managing relationships across multiple regions and business functions.
- Ability to travel as required.
Skills, Knowledge & Experience
- Extensive experience in underwriting practices and supporting functions within commercial and specialty insurance.
- Minimum 10 years’ experience in a Business Analyst or similar role within Technology or Operations.
- Strong understanding of the technical and operational challenges faced by underwriting teams in a global business.
- Experience working with commercial and specialty insurance products, underwriting processes, and related technology systems.
- Familiarity with the project delivery lifecycle, with evidence of contributing to successful business initiatives.
- Proven ability to engage with stakeholders at various levels across different geographic regions.
- Strong proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Exposure to multiple project methodologies is beneficial.
- Relevant business analysis qualifications are advantageous.
Competencies & Attributes
- Excellent business analysis and stakeholder management skills.
- Strong problem-solving and analytical abilities, particularly within underwriting operations.
- Effective negotiation and influencing skills.
- Strategic mindset with the ability to plan and execute effectively.
- Self-motivated, performance-driven, and adaptable.
- Strong communication skills, both written and verbal.
- Ability to manage multiple projects simultaneously.
- Team-oriented, with a collaborative approach to work.
This role presents an exciting opportunity to work closely with underwriting professionals, business stakeholders, and technology teams to drive operational efficiency and strategic change.
Salary: £65,000-£75,000 plus benefits
The Company
Our client is a well-established provider of specialist commercial insurance solutions, offering tailored coverage to businesses of all sizes with both domestic and international risks. With access to multiple market platforms, including Lloyd’s, they enable brokers to find flexible solutions for clients across a broad range of industries in over 200 countries and territories.
The Role
Our client is seeking an experienced Business Analyst to support Business Relationship Directors (BRDs) in facilitating collaboration between underwriting teams, business functions, and Technology & Operations. The Business Analyst will play a crucial role in managing business requests, ensuring operational alignment, and supporting the successful delivery of projects.
Key Responsibilities
- Supporting BRDs in managing stakeholder relationships and ensuring effective communication between underwriting teams, business functions, and Technology & Operations.
- Assisting underwriting and supporting functions in submitting change requests, ensuring their needs are clearly understood, and validating that requests align with business priorities.
- Centralising the intake of change requests, conducting high-level assessments, and working with business stakeholders to determine priorities.
- Holding development teams accountable for delivering prioritised work requests and projects while maintaining coordination with business users.
- Building and maintaining strong relationships with underwriting teams, providing support on system-related requests and issue resolution.
- Acting as a key contact for escalations and incidents, ensuring swift resolution in collaboration with relevant teams.
- Supporting Technology & Operations teams, including project managers, testers, and developers, by providing underwriting-specific insights and business context.
- Assisting in the preparation of business cases, including background analysis and supporting materials.
- Managing small change initiatives from initiation to resolution in partnership with underwriting teams and technology functions.
- Ensuring smooth transition from business cases to project execution by supporting project managers and maintaining stakeholder engagement.
- Supporting underwriting and operational teams throughout the change lifecycle, improving adoption and business outcomes.
- Identifying and escalating risks and issues to the appropriate teams for resolution.
- Developing and maintaining process documentation related to business relationship management activities.
- Negotiating and influencing stakeholders to resolve conflicts and drive alignment.
- Managing relationships across multiple regions and business functions.
- Ability to travel as required.
Skills, Knowledge & Experience
- Extensive experience in underwriting practices and supporting functions within commercial and specialty insurance.
- Minimum 10 years’ experience in a Business Analyst or similar role within Technology or Operations.
- Strong understanding of the technical and operational challenges faced by underwriting teams in a global business.
- Experience working with commercial and specialty insurance products, underwriting processes, and related technology systems.
- Familiarity with the project delivery lifecycle, with evidence of contributing to successful business initiatives.
- Proven ability to engage with stakeholders at various levels across different geographic regions.
- Strong proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Exposure to multiple project methodologies is beneficial.
- Relevant business analysis qualifications are advantageous.
Competencies & Attributes
- Excellent business analysis and stakeholder management skills.
- Strong problem-solving and analytical abilities, particularly within underwriting operations.
- Effective negotiation and influencing skills.
- Strategic mindset with the ability to plan and execute effectively.
- Self-motivated, performance-driven, and adaptable.
- Strong communication skills, both written and verbal.
- Ability to manage multiple projects simultaneously.
- Team-oriented, with a collaborative approach to work.
This role presents an exciting opportunity to work closely with underwriting professionals, business stakeholders, and technology teams to drive operational efficiency and strategic change.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.